Marc Jacobs Retail Sales Supervisor

Cabazon California USA

Employment
Part-Time
Seniority
Supervisor
Compensation
$20–22/hour
Posted
Nov 14, 2026

About Marc Jacobs

Marc Jacobs stands as an influential New York fashion house, celebrated for its irreverent creativity, cultural intuition, and enduring impact on contemporary luxury. As an employer, the brand offers a dynamic environment where design excellence, craftsmanship, storytelling, and commercial innovation converge. Its teams are encouraged to think boldly, challenge convention, and contribute to a distinctive universe spanning ready-to-wear, accessories, beauty, retail, and global brand experiences. With a heritage rooted in individuality and artistic freedom, Marc Jacobs attracts talent who value originality, collaboration, and pace, while offering opportunities to help shape the evolving language of modern fashion.

Marc Jacobs seeks a part-time Sales Supervisor for its Cabazon Outlet in Cabazon, California, to support management with store operations, sales, customer experience, and team coaching. The role pays $20–$22 per hour, depending on relevant skills and experience, and includes eligibility for the stated employee benefits.

Role & Responsibilities

  • Achieve or exceed individual and store sales targets and other commercial KPIs.
  • Lead the sales floor to deliver an excellent customer experience, build client loyalty, and maintain a customer-first mindset.
  • Keep the store guest-ready and ensure clients feel comfortable, welcomed, and free to be themselves.
  • Build sales and achieve KPIs by providing styling expertise, knowledge of seasonal trends, and product knowledge.
  • Explain the stages of the client journey and the core behaviours that create a distinctive, elevated experience and encourage repeat business.
  • Demonstrate in-depth knowledge of the Marc Jacobs Universe, including products, Brand DNA, and pillars.
  • Initiate regular client contact and promptly follow up on sales, events, and client inquiries.
  • Foster collaboration and open communication with colleagues and management.
  • Maintain a curious, learning-oriented attitude and seek and receive feedback from colleagues and management.
  • Open and close the store in accordance with Marc Jacobs procedures.
  • Keep the sales floor and stockroom well organized.
  • Follow all company policies and procedures.
  • Support management with day-to-day store operations, including driving sales, delivering exceptional customer experiences, and coaching and developing the team.
  • Partner with management to implement and enforce company policies, procedures, corporate directives, and initiatives, and maintain store standards.

Qualifications

  • At least 3 years of experience in retail, sales, or an industry-adjacent role focused on customer service.
  • Prior leadership experience strongly preferred.
  • Experience generating sales and building and developing client relationships.
  • Demonstrated verbal and written communication skills.
  • Delivers Excellence: demonstrates passion and empathy for clients and anticipates and exceeds their expectations.
  • Cultivates an Entrepreneurial Spirit: embraces change and new opportunities while remaining true to the DNA of Marc Jacobs.
  • Creative and Innovative: promotes curiosity, diversity, and collaboration, and is open to disruptive ideas.
  • Passion for the Marc Jacobs brand and product offering.
  • Flexibility to work a retail schedule, including evenings, weekends, and holidays.

Skills

Sales generation and KPI achievement Customer service and client relationship development Styling expertise and knowledge of seasonal trends and products Clienteling and follow-up Coaching and team development Verbal and written communication Organizational, follow-up, and time management skills Point-of-sale (POS) operation Microsoft Office

Experience

At least 3 years in retail, sales, or an industry-adjacent role focused on customer service; prior leadership experience strongly preferred.

Workplace

This position is based in Cabazon, California, USA.

The setting California

Explore jobs in California or in the USA.

Compensation

The base compensation for this position ranges from USD 20 to USD 22 per hour.

Benefits

Eligible employees may receive paid holidays, vacation, sick and personal time, medical, dental, and vision insurance, 401(k) matching, discounts on travel and entertainment through PerkSpot, discounts on Marc Jacobs products, and discounts on other LVMH brands. Pay depends on the candidate’s relevant skills and experience.

Culture

Marc Jacobs fosters a bold, creative workplace where individuality, experimentation, and cultural relevance are central to the brand’s energy. Employees are encouraged to bring an original point of view, collaborate across disciplines, and contribute to a fast-moving environment that blends luxury craftsmanship with contemporary fashion attitude.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Marc Jacobs

Marc Jacobs Retail Sales Supervisor

Cabazon, USA

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