Marc Jacobs Client Advisor
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 13, 2026
About Marc Jacobs
Marc Jacobs stands as an influential New York fashion house, celebrated for its irreverent creativity, cultural intuition, and enduring impact on contemporary luxury. As an employer, the brand offers a dynamic environment where design excellence, craftsmanship, storytelling, and commercial innovation converge. Its teams are encouraged to think boldly, challenge convention, and contribute to a distinctive universe spanning ready-to-wear, accessories, beauty, retail, and global brand experiences. With a heritage rooted in individuality and artistic freedom, Marc Jacobs attracts talent who value originality, collaboration, and pace, while offering opportunities to help shape the evolving language of modern fashion.
Marc Jacobs Sales Ambassador (part-time, 15 hrs/week) at Regent Street, London. Luxury fashion retail role requiring 3 years' experience.
Role & Responsibilities
- Embody brand values and serve as a visible brand ambassador to customers and store personnel
- Maintain visual merchandising standards in accordance with brand guidelines, reflecting the Marc Jacobs aesthetic
- Welcome and engage all customers, educating them about products and brand heritage
- Build and maintain client relationships through personalized service and CRM data collection
- Drive sales through consultative selling, product knowledge, and targeted upselling of complementary items
- Process transactions with professionalism and confidence
- Monitor sales performance against targets and KPIs
- Maintain current product knowledge through trend research and regular updates on new collections
- Support inventory management and stock control procedures
- Adhere to all company policies, procedures, and brand dress code guidelines
Qualifications
- Minimum 3 years of experience in luxury or high-fashion retail sales
- Demonstrated experience selling ready-to-wear and leather goods
- Strong understanding of retail KPIs and business metrics
- Fluent English language proficiency
- Professional presentation consistent with Marc Jacobs brand standards
- Passion for fashion and luxury retail
Skills
Experience
Minimum 3 years' experience in luxury or high-fashion retail sales, with demonstrated success in ready-to-wear and leather goods environments.
Workplace
This position is based in London, England, UK.
Culture
Marc Jacobs fosters a bold, creative workplace where individuality, experimentation, and cultural relevance are central to the brand’s energy. Employees are encouraged to bring an original point of view, collaborate across disciplines, and contribute to a fast-moving environment that blends luxury craftsmanship with contemporary fashion attitude.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Marc Jacobs, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Ambassador», «Sales Associate», «Brand Ambassador», «Retail Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.