- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 14, 2026
About Marc Jacobs
Marc Jacobs stands as an influential New York fashion house, celebrated for its irreverent creativity, cultural intuition, and enduring impact on contemporary luxury. As an employer, the brand offers a dynamic environment where design excellence, craftsmanship, storytelling, and commercial innovation converge. Its teams are encouraged to think boldly, challenge convention, and contribute to a distinctive universe spanning ready-to-wear, accessories, beauty, retail, and global brand experiences. With a heritage rooted in individuality and artistic freedom, Marc Jacobs attracts talent who value originality, collaboration, and pace, while offering opportunities to help shape the evolving language of modern fashion.
Marc Jacobs seeks an Assistant Store Manager for its Rosemont Outlet in Rosemont, Illinois. The role supports the Store Manager across sales, operations, visual merchandising, and team development, while contributing personal sales and leading day-to-day store performance. Compensation ranges from $24.00 to $26.00; benefits include paid leave, health coverage, 401(k) matching, and retail and partner discounts.
Role & Responsibilities
- Support the Store Manager across sales generation, people development, store operations, and visual merchandising.
- Lead, train, coach, and develop Sales Supervisors, Sales Associates, and Support Associates through effective communication on the sales floor and in the stockroom.
- Generate personal sales.
- Monitor KPIs and sales results daily; set daily goals during morning briefings and motivate the team to achieve targets through challenges.
- Embody the Selling Ceremony, improve data collection and accuracy, and train the team to build customer loyalty and recruit new clients through personalized relationships.
- Apply Store Operation Procedures; organize and monitor back-office activities, including stock and cash point operations.
- Maintain excellent standards of cleanliness, facilities, and store upkeep.
- Prepare and monitor rolling and annual fiscal inventories.
- Maintain visual guidelines and presentation standards; model appropriate presentation and grooming and ensure the team follows brand uniform and grooming guidelines.
- Provide Head Office with qualitative, proactive feedback on products and visual merchandising to drive results.
- Set clear daily and monthly performance targets for sales, customer data capture, and product knowledge; foster team spirit and an atmosphere that encourages performance and initiative.
- Recognize and reward strong performance, address underperformance, and provide ongoing feedback.
- Coach employees in the moment, discuss additional development actions with HR, and identify potential succession plans within the store.
- Communicate upcoming events, store openings, and key company figures; facilitate team questions and concerns about company goals and priorities.
- Build knowledge of competitors, new retail stores, upcoming projects, local arts, events, and restaurants.
Qualifications
- Experience in a managerial retail role in a store or boutique setting.
- Knowledge of or interest in art, photography, and literature.
- Strong understanding of retail store operations and concepts.
- Proven ability to lead and motivate a team.
- Experience with client outreach and maintaining a client book.
Skills
Experience
Managerial retail experience in a store or boutique setting; the source also identifies the experience level as Manager/Supervisor.
Workplace
The role is situated in Rosemont, Illinois, USA — conveniently close to Chicago.
Explore jobs in Illinois or in the USA.
Benefits
Paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, 401(k) matching, discounts on travel and entertainment through PerkSpot, discounts on Marc Jacobs products, and access to discounts on other LVMH brands.
Culture
Marc Jacobs fosters a bold, creative workplace where individuality, experimentation, and cultural relevance are central to the brand’s energy. Employees are encouraged to bring an original point of view, collaborate across disciplines, and contribute to a fast-moving environment that blends luxury craftsmanship with contemporary fashion attitude.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.