Maison Margiela Store Manager
About Maison Margiela
Maison Margiela is a Paris-based fashion house renowned for its conceptual approach to design and artisanal craftsmanship. As part of the OTB group, the brand operates within a network of luxury maisons while maintaining an experimental, art-driven identity and rigorous standards across product, retail and client experiences.
Maison Margiela Store Manager in Vancouver — lead sales, clienteling and store operations at Oakridge Shopping Centre. Salary CAD 110–120k.
Role & Responsibilities
- Drive store performance by building and executing a local business strategy and annual action plan to achieve sales, KPI and profitability targets.
- Manage P&L and control operating expenses through disciplined budgeting, payroll oversight and regular review of financial reports.
- Recruit, coach and develop the store team; design and deliver training to ensure colleagues meet service, merchandising and operational standards.
- Lead client development and retention initiatives: oversee CRM usage, grow the client database and ensure high standards of clienteling across the team.
- Oversee daily store operations including scheduling, cash handling, POS accuracy, inventory control, banking procedures and visual presentation.
- Analyse sales and product reports to optimise assortments; collaborate with visual merchandising to implement company visual standards and promotional plans.
- Ensure the store environment is well maintained, compliant with company operational policies and presents an elevated shopping experience.
Qualifications
- Proven retail management experience in the luxury or high-end market with a record of meeting sales and KPI objectives.
- Demonstrated leadership in recruiting, training and performance management of retail teams; previous keyholder or supervisory experience preferred.
- Strong clienteling skills and experience managing CRM-driven client programmes; existing client book is an asset.
- Commercial acumen including P&L awareness, expense control and inventory/merchandise analysis.
- Ability to meet physical demands of the role (extended standing, manual handling up to 50 lbs) and to work retail hours, including weekends.
Skills
Experience
Several years of progressive experience in luxury retail, typically 3–5+ years including supervisory or keyholder responsibilities; multi-unit management experience is preferred.
Education
Bachelor's degree preferred or equivalent combination of education and relevant retail experience.
Workplace
This position is based in Vancouver, British Columbia, Canada.
Compensation
The base compensation for this position ranges from CAD 110,000 to CAD 120,000 per annum.
Culture
Maison Margiela fosters an intellectually driven, creative workplace where experimental design and meticulous craftsmanship are paramount. As part of the OTB group, the brand combines independent maison culture with access to international retail practices and development opportunities within a global luxury network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Maison Margiela, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Boutique Manager», «Retail Operations Manager», «Flagship Store Manager», «Store Director (Retail Management)», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.