Maison Margiela Selling Supervisor
Maison Margiela Selling Supervisor in Vancouver (Oakridge) — lead sales, clienteling and store operations. $22–$24 CAD/hr.
Overview
Maison Margiela is a Paris-based luxury fashion house known for its conceptual, deconstructed approach to design and multidisciplinary output across ready-to-wear, haute couture, MM6, footwear, accessories and fragrance. The house is part of the OTB group and maintains a reputation for unconventional aesthetics, artisanal workmanship and editorial-led merchandising that positions it among the leading avant-garde luxury brands.
Role & Responsibilities
- Lead by example on the sales floor to drive revenue and deliver a personalized, high-touch client experience.
- Develop and execute clienteling strategies to cultivate and maintain relationships with VIP and repeat clients.
- Supervise, train and motivate sales associates; provide ongoing coaching and performance feedback to meet individual and team targets.
- Manage daily store operations including stock management, loss prevention, and adherence to operational procedures.
- Maintain and implement Maison Margiela visual merchandising standards to ensure brand-consistent presentation.
- Analyse sales reports and KPIs, partnering with the Store Manager to implement action plans and sales initiatives.
- Support recruitment, onboarding and continuous development of boutique team members.
Qualifications
- 2–5 years of experience in luxury retail, including a minimum of one year in a supervisory capacity.
- High school diploma required; bachelor’s degree in business, fashion or a related field is an asset.
- Demonstrated leadership, coaching ability and strong interpersonal and communication skills.
- Thorough knowledge of luxury product categories, market trends and high-end customer service expectations.
- Proven experience with clienteling and VIP relationship management.
- Proficiency with POS systems and CRM tools.
Skills
Experience
2–5 years of experience in luxury retail with at least one year in a supervisory role leading sales teams and delivering high-end client service.
Education
High school diploma required; bachelor’s degree in business, fashion or a related discipline preferred.
Workplace
The role is situated in Vancouver, British Columbia, Canada. There are currently 66 open positions in Vancouver on Cerulean, with 1 added recently. Within British Columbia, Cerulean currently features 81 open roles, including 7 recent additions. Across Canada, Cerulean lists 237 open roles — 23 of them newly added.
Compensation
The base compensation for this position ranges from CAD 22 to CAD 24 per hour.
Culture
Maison Margiela fosters a culture of creative rigour and experimental thinking rooted in craftsmanship and conceptual design. The boutique environment values discretion, meticulous attention to detail and collaborative team dynamics while upholding high standards of product knowledge and client service.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.