- Location
- Paris Île-de-France France
- Employment
- Contract
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 2, 2026
About Maison Margiela
Maison Margiela, a Paris-based fashion house established in 1988 by Belgian designer Martin Margiela, is renowned for its avant-garde approach to fashion. As part of the OTB Group since 2002, Maison Margiela continues to challenge the conventions of modern fashion while preserving its unique identity and heritage. The brand offers a wide array of products including haute couture, ready-to-wear collections for both men and women, footwear, accessories, and fragrances.
The Retail Performance and Projects Manager supports Maison Margiela’s global retail network through performance analysis, business reporting, and initiatives to improve store results and customer experience. This six-month fixed-term contract covers maternity leave and is available from February.
Role & Responsibilities
- Monitor retail performance and maintain weekly, monthly, and quarterly dashboards.
- Analyse store productivity, profitability, and KPIs, sharing insights with regional and global teams.
- Support budget preparation, forecasts, and business presentations.
- Coordinate retail incentives and recognition programmes, including performance tracking, communications, and gifts.
- Contribute to the Retail Newsletter by sharing results, success stories, and best practices.
- Monitor NPS results with CRM and coordinate the mystery shopping programme.
- Support traffic counter deployment and conversion rate monitoring.
- Coordinate the three-day experience rewarding top-performing sales associates.
Qualifications
- Almost 5 years of experience in retail performance, business analysis, or retail operations, ideally within luxury or fashion.
- Strong analytical skills and advanced proficiency in Excel and PowerPoint.
- Organised, proactive, and comfortable coordinating multiple stakeholders.
Skills
Experience
Almost 5 years in retail performance, business analysis, or retail operations, ideally within luxury or fashion.
Workplace
This position is based in Paris, Île-de-France, France.
Explore jobs in Île-de-France or in France.
Culture
Maison Margiela fosters a culture of creativity and innovation, encouraging employees to push the boundaries of fashion while maintaining the brand's distinctive identity. The workplace environment is collaborative, with a strong emphasis on professional development and excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Maison Margiela, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Business Performance Manager», «Retail Operations Performance Manager», «Retail Projects Manager», «Retail Performance and Analysis Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.