Maison Margiela CRM & Clienteling Intern

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Location
ParisÎle-de-FranceFrance
Employment
Internship
Seniority
Intern
Department
Clienteling, CRM & VIP Relations
Industry
Fashion, Apparel & Leather Goods
Posted
Apr 15, 2026

About Maison Margiela

Maison Margiela is a Paris-based avant-garde fashion house known for its conceptual approach to design and meticulous craftsmanship. The maison, part of the OTB group, produces haute couture, ready-to-wear, accessories and fragrances while maintaining a distinct, experimental identity within the luxury fashion sector.

Maison Margiela — CRM & Clienteling Intern in Paris. Internship supporting email campaigns, clienteling and customer data analysis for the Client Development team.

Role & Responsibilities

  • Support the Client Development team in defining customer engagement strategies and lifecycle journeys for CRM and clienteling initiatives.
  • Coordinate the development of email campaigns: draft briefs, manage creative assets, liaise with stakeholders, and ensure timely delivery.
  • Assist with campaign execution, quality assurance testing and scheduling within the CRM platform.
  • Contribute to clienteling actions including post-event follow-up, coordination of gifting and tailored client communications.
  • Perform market studies and benchmarks to identify best practices and opportunities for innovation.
  • Monitor and report campaign performance and key learnings to internal stakeholders.
  • Collaborate with regional teams to incorporate local needs while ensuring alignment with global directives.
  • Support customer data analysis and segmentation projects to enhance understanding of purchasing behaviour.

Qualifications

  • Fluent in French and English, both written and spoken.
  • Proficiency with Adobe Campaign, Photoshop and InDesign; experience with Power BI and Google Analytics.
  • Basic knowledge of HTML is a plus.
  • Strong analytical rigour and attention to detail with a focus on personalised customer experiences.
  • Excellent organisational, time-management skills and ability to work in a collaborative, international environment.
  • Genuine interest in fashion and luxury client experience.
  • This internship is not open to alternance/work-study applications.

Skills

Adobe Campaign Photoshop InDesign Power BI Google Analytics HTML CRM Clienteling Email marketing

Experience

Currently enrolled in a relevant Bachelor's or Master's programme (Marketing, Digital, Business, Data Analytics or similar). Prior internships or practical exposure to CRM, email marketing or clienteling preferred but not mandatory.

Education

Enrolled in a tertiary-level programme in Marketing, Business, Digital Communications, Data Analytics or related fields.

Workplace

The successful candidate will be located in Paris, Île-de-France, France.

Culture

Maison Margiela fosters a creative, experimental workplace where conceptual thinking and craftsmanship are prized. Teams operate in a collaborative, international environment focused on refining the client experience while preserving the maison's distinctive, understated aesthetic.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Maison Margiela, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «CRM Intern», «Clienteling Intern», «Customer Engagement Intern», «Client Development Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.