Maison Margiela Client Advisor
Maison Margiela seeks a Client Advisor in Vancouver (Oakridge Shopping Centre) to deliver luxury service and drive sales. Hourly pay CAD $19–$21.
Overview
Maison Margiela is a Paris-based fashion house known for its conceptual approach to design and deconstructionist aesthetics. Part of the OTB group, the maison operates across haute couture, ready-to-wear, MM6, accessories, footwear and fragrance, and is recognised for its rigorous attention to craft, anonymity-forward authorship and avant-garde positioning within the luxury sector.
Role & Responsibilities
- Deliver an impeccable, personalised luxury shopping experience by greeting and advising clients with professionalism and warmth.
- Provide authoritative product knowledge and bespoke styling recommendations tailored to individual client needs.
- Drive sales performance through proactive clienteling, upselling, cross-selling and targeted follow-ups.
- Develop and maintain a client book, cultivate long-term relationships and manage invitations, private appointments and events.
- Represent and embody the brand’s values and visual identity; remain abreast of collections, brand heritage and market trends.
- Ensure store presentation and merchandising adhere to Maison Margiela standards and participate in visual merchandising initiatives.
- Execute transactional duties efficiently using the POS system and support back-office tasks.
- Manage inventory, stock replenishment and product care procedures to preserve merchandising integrity.
Qualifications
- Proven experience in luxury retail or related high-end sectors (fashion, jewellery, watches, leather goods).
- Exceptional interpersonal and storytelling skills with a client-centric service orientation.
- Demonstrable sales-driven mindset with a track record of meeting or exceeding targets.
- Cultural awareness and ease interacting with an international clientele.
- Collaborative team player able to contribute to a dynamic store environment.
- Multilingual capability is advantageous but not required.
Skills
Experience
Previous experience in luxury retail or equivalent high-end customer-facing roles is required, with demonstrable clienteling and sales performance in a boutique or department store environment.
Education
High school diploma or equivalent; vocational training or coursework in retail, fashion or sales is preferred.
Workplace
The successful candidate will be located in Vancouver, British Columbia, Canada. 66 luxury roles are listed in Vancouver on Cerulean, 1 posted in the last 48 hours. Across the British Columbia region, Cerulean lists 81 open positions — 7 listed in the past two days. Cerulean currently advertises 237 open roles in Canada, including 23 added in the last 48 hours.
Compensation
The base compensation for this position ranges from CAD 19 to CAD 21 per hour.
Culture
Maison Margiela fosters a creative, intellectually rigorous environment that values craftsmanship, conceptual design and subtlety of expression. The brand’s retail teams operate with high standards of curation and discretion, collaborating closely to deliver refined client experiences within a supportive, detail-oriented workplace.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.