- Location
- Paris Île-de-France France
- Employment
- Contract
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 13, 2026
About Maison Margiela
Maison Margiela, a Paris-based fashion house established in 1988 by Belgian designer Martin Margiela, is renowned for its avant-garde approach to fashion. As part of the OTB Group since 2002, Maison Margiela continues to challenge the conventions of modern fashion while preserving its unique identity and heritage. The brand offers a wide array of products including haute couture, ready-to-wear collections for both men and women, footwear, accessories, and fragrances.
The Client Advisor represents Maison Margiela at its Montaigne boutique in Paris, delivering personalised client service, driving sales and KPIs, and supporting store operations. This is an eight-month fixed-term contract covering maternity leave, starting in November 2026.
Role & Responsibilities
- Welcome, accompany and advise each client, delivering a high-quality, personalised shopping experience.
- Represent the Maison’s values and act as an ambassador to clients, presenting products through relevant storytelling and excellent knowledge of the collections and brand universe.
- Build privileged client relationships through attentive listening, bespoke advice and client retention, creating lasting trust.
- Contribute actively to achieving and exceeding sales targets and KPIs.
- Track and analyse individual performance, including revenue, conversion rate and NPS.
- Take a proactive approach to optimising results and client satisfaction.
- Maintain an impeccable presentation of the point of sale in line with merchandising guidelines.
- Reliably manage cash operations, including opening, closing and payment processing, and follow brand procedures and standards for sales, returns and exchanges.
- Ensure accurate stock management and upkeep.
Qualifications
- At least 2 years of experience in the luxury sector, with the ability to achieve excellent sales performance while providing high-quality service.
- Versatility, availability and rigour, with attentiveness to clients’ needs to advise and retain them.
- Dynamism, professionalism and a taste for challenge.
- Fluent English is essential.
Skills
Experience
At least 2 years in the luxury sector.
Workplace
The role is situated in Paris, Île-de-France, France.
Explore jobs in Île-de-France or in France.
Culture
Maison Margiela fosters a culture of creativity and innovation, encouraging employees to push the boundaries of fashion while maintaining the brand's distinctive identity. The workplace environment is collaborative, with a strong emphasis on professional development and excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.