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- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $49,470–82,450/year
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About MAC
MAC is a pioneering professional makeup authority, renowned for its artistry, inclusivity, and influential role in shaping contemporary beauty culture. Founded in Toronto in 1984 and now part of The Estée Lauder Companies, the brand empowers employees to champion self-expression, creativity, and diversity across retail, education, product innovation, and consumer experience. As an employer, MAC offers a dynamic, fast-paced environment where artistry meets commercial excellence, encouraging talent to develop deep product expertise, client relationships, and cultural awareness. Its heritage of supporting all ages, races, and genders continues to define a workplace built on bold ideas, collaboration, and authentic individuality.
MAC, a prestige beauty brand of the Estée Lauder Companies, seeks an experienced Store Manager to lead and develop a high-performing retail team while driving sales, customer service, and operational excellence. The successful candidate will function as Chief Executive Officer of the store, executing strategic business plans including customer acquisition and retention initiatives, in-store events, and customer relationship management. This role offers exposure to business planning, consumer insights, event management, and front-line marketing—a foundational position for career advancement in the luxury beauty industry.
Role & Responsibilities
- Lead, coach, and develop a team of Sales Associates to achieve all sales, customer service, and operational targets
- Create and execute an agile business plan focused on strategic customer targeting and retention
- Plan and execute impactful in-store events and promotions
- Manage business planning activities including setting sales targets, customer service standards, and staff scheduling
- Oversee retail operations including inventory management, facilities oversight, and cash reconciliation
- Deliver inspirational, personalized customer service and drive customer relationship management
- Analyze sales data and performance metrics to optimize store performance
- Schedule staff and manage retail hours including days, nights, weekends, and special events
Qualifications
- Proven retail management or assistant retail management experience, preferably within cosmetics or beauty
- Track record of leading teams to achieve sales and customer service targets
- Experience with business planning, including sales target setting, sales analysis, and staff scheduling
- Proficiency with retail point-of-sale software
- Competency with Microsoft Office suite
- Proven retail operations experience including inventory and facilities management and cash reconciliation
- Experience creating and executing in-store events
- Ability to provide inspirational, authentic, and personalized customer service
- Proof of right to live and work in the country
Skills
Experience
Proven track record in retail management or assistant management, preferably in cosmetics or prestige beauty. Demonstrated experience leading teams, managing operations, creating business plans, and executing in-store marketing initiatives in a fast-paced retail environment.
Education
Not specified
Workplace
The role is situated in Troy, Michigan, USA — conveniently close to Detroit.
Explore jobs in Michigan or in the USA.
Compensation
The base compensation for this position ranges from USD 49,470 to USD 82,450 per annum.
Benefits
Health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time, and eligibility for competitive incentive compensation and commission/bonus programs.
Culture
MAC fosters a dynamic, artist-led workplace where creativity, individuality, and inclusive self-expression are central to the employee experience. The brand offers a fast-paced, collaborative environment in which beauty professionals are encouraged to build their artistry, connect authentically with diverse clients, and represent a bold global point of view.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Manager», «Counter Manager», «Sales Manager», «Beauty Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.