MAC Store Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
MAC Store Manager position at Estée Lauder Companies in São Paulo, Brazil. Full-time retail leadership role overseeing sales, operations, and team management.
Role & Responsibilities
- Manage and supervise all store operations and team performance
- Recruit, train, and develop sales team members
- Establish sales targets and performance improvement strategies
- Deliver exceptional customer service standards
- Control expenses and manage store budget
- Manage inventory, stock rotation, and merchandising
- Conduct HR processes including recruitment, hiring, and disciplinary measures
- Prevent loss and ensure store security
- Create staffing schedules based on sales demand
Qualifications
- Completed secondary education
- Customer service experience
- Sales team management experience
- Experience in the luxury market preferred
Skills
Experience
Demonstrated experience in customer service and sales team management; luxury market experience is preferred.
Education
Secondary education completed; higher education in progress or completed is desirable.
Workplace
This position is based in São Paulo, São Paulo, Brazil.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Retail Store Director», «Point of Sale Manager», «Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.