MAC Store Manager
- Location
- Santa AnaCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
MAC Store Manager position in Santa Ana, CA with Estée Lauder Companies. Lead retail team, manage store operations, and drive sales growth in full-time role.
Role & Responsibilities
- Lead, coach, and develop sales associates to achieve sales, customer service, and operational targets
- Create and execute agile business plans with strategic customer targeting and relationship management
- Plan and execute in-store events and promotional activities
- Recruit and retain high-performing team members through effective leadership
- Conduct sales analysis, set performance targets, and manage staff scheduling
- Oversee inventory management, facilities upkeep, and cash reconciliation
- Provide inspirational, personalized customer service and ensure team delivers the same
- Work flexible retail hours including evenings, weekends, and special events
Qualifications
- Proven retail management or assistant retail management experience, preferably within cosmetics
- Track record of leading teams to achieve sales and customer service targets
- Experience with business planning including sales target-setting, sales analysis, and staff scheduling
- Retail operations experience including inventory and facilities management and cash reconciliation
- Experience creating and executing in-store events
- Proficiency with retail point-of-sale software
- Competence with Microsoft Office
- Ability to provide inspirational, authentic, and personalized customer service
- Right to live and work in the country
Skills
Experience
Proven retail management or assistant retail management experience, preferably within the cosmetics sector, with a demonstrated track record of leading teams to achieve sales and customer service targets in a fast-paced environment.
Education
Not specified
Workplace
This position is based in Santa Ana, California, USA, within easy reach of Los Angeles.
Benefits
Progressive career opportunities, outstanding training and development, competitive remuneration and benefits package
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Manager», «Counter Manager», «Sales Manager», «Point of Sale Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.