MAC Store Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
MAC Store Manager at Nordstrom, New York. Lead a sales team, drive beauty counter performance, and advance your retail career.
Role & Responsibilities
- Lead, coach, and develop a team of Sales Associates to achieve sales, customer service, and operational targets
- Create and execute an agile business plan with strategic customer targeting and in-store event execution
- Manage all point-of-sale operations, inventory control, cash reconciliation, and facilities management
- Drive customer relationship management initiatives and personalized service delivery
- Conduct sales analysis, set performance targets, and manage staff scheduling
- Recruit and retain customers through impactful events and strategic engagement
- Work retail hours including evenings, weekends, and special events in a fast-paced environment
- Demonstrate inspirational leadership and authentic customer engagement
Qualifications
- Proven retail management or assistant retail management experience, preferably in cosmetics
- Demonstrated ability to provide inspirational, authentic, and personalized customer service
- Previous business planning experience including sales target setting, customer service objectives, sales analysis, and staff scheduling
- Retail operations expertise including inventory management, facilities oversight, and cash reconciliation
- Track record of leading a team to achieve sales and customer service targets
- Experience creating and executing in-store events
- Proficiency with retail point-of-sale software
- Advanced proficiency in Microsoft Office
- Legal authorization to work in the United States
Skills
Experience
Proven retail management or assistant retail management experience in a fast-paced environment, with demonstrated success in leading teams to achieve sales targets and delivering customer service excellence. Background in cosmetics or prestige beauty is preferred. Experience with business planning, event execution, and retail operations is essential.
Education
High school diploma or equivalent; retail management certification or further education in business management is advantageous.
Workplace
The role is situated in New York, New York, USA.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Counter Manager», «Point of Sale Manager», «Sales Team Lead», «Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.