MAC Sales & Education Executive

Role & Responsibilities

• Collaborate with the Area Sales and Operations Manager to review monthly retail sales targets and performance across all assigned locations, analyzing results against objectives and competitive landscape
• Prepare and deliver monthly sales reports with detailed commentary on performance drivers and market trends
• Ensure brand counter presentation and visual merchandising consistently align with MAC brand standards and visual identity philosophy
• Oversee and implement all promotional activities, in-store programs, and point-of-sale strategies for product launches and seasonal campaigns
• Communicate marketing calendar updates and promotional initiatives to Beauty Advisors to ensure full team awareness and execution
• Provide targeted coaching and performance guidance to Beauty Advisors tailored to individual strengths and development priorities
• Assist the Area Sales and Operations Manager in managing Beauty Advisor headcount and productivity to maintain optimal staffing coverage
• Conduct on-counter orientation and foundational product training for newly hired Beauty Advisors, working with Training Managers on advanced certification
• Evaluate Beauty Advisor performance and collaborate with training teams to enhance product knowledge and sales techniques
• Ensure all Beauty Advisors maintain the grooming and personal presentation standards required by the brand
• Optimize stock levels and manage min/max inventory parameters in close collaboration with the Area Sales and Operations Manager
• Coordinate order replenishment, product assortment review, and product launch/tester management
• Coordinate execution of high-profile promotions and in-store programs with Field Merchandisers and Project Executives
• Provide feedback on marketing opportunities and identify market potential for new and existing products
• Ensure all point-of-sale materials and promotional assets are available in-store to support brand launches and campaigns
• Coach and motivate Beauty Advisors across both ELC-managed and retailer-managed teams to drive sales objectives and brand equity
• Conduct generic staff training to maintain operational and brand knowledge standards

Qualifications

• Bachelor's degree in Business Management, Administration, or a related discipline
• Minimum 3 years of relevant experience in Retail Operations or field sales roles, preferably within the travel retail sector
• Proven track record of delivering sales results and meeting retail targets
• Proficiency in Microsoft Office and Excel for reporting and analysis
• Excellent organization and communication skills, both written and verbal
• Strong presentation and interpersonal abilities
• Professional grooming and personal presentation standards
• Willingness to travel up to 50% of the time to service multiple retail locations

Skills

Experience

Minimum 3 years of professional experience in retail operations, field sales, or sell-out management, with demonstrated success in achieving sales targets. Experience in travel retail or premium beauty sectors is strongly preferred. Proven ability to lead, develop, and motivate sales teams in fast-paced retail environments.

Education

Bachelor's degree in Business Management, Administration, or a related field.

Workplace

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.