- Employment
- Part-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About MAC
MAC is a pioneering professional makeup authority, renowned for its artistry, inclusivity, and influential role in shaping contemporary beauty culture. Founded in Toronto in 1984 and now part of The Estée Lauder Companies, the brand empowers employees to champion self-expression, creativity, and diversity across retail, education, product innovation, and consumer experience. As an employer, MAC offers a dynamic, fast-paced environment where artistry meets commercial excellence, encouraging talent to develop deep product expertise, client relationships, and cultural awareness. Its heritage of supporting all ages, races, and genders continues to define a workplace built on bold ideas, collaboration, and authentic individuality.
MAC Cosmetics seeks an accomplished Retail Manager to lead and inspire a high-performance team at a Myer boutique in Werribee. This role combines hands-on leadership, makeup artistry expertise, and commercial acumen to drive exceptional customer experiences and sales targets. The successful candidate will demonstrate advanced makeup application skills, lead by example with polished professional presentation, and foster team accountability through coaching and real-time feedback.
Role & Responsibilities
- Lead, coach, and develop the team to deliver exceptional, personalized customer service through tailored makeup consultation
- Drive achievement of KPIs and sales targets through coaching conversations, business analytics, and on-the-floor observations
- Demonstrate diverse makeup looks and maintain impeccable MAC black professional grooming standards as a role model for the team
- Direct retail events and theme days to maximize commercial performance
- Provide real-time feedback to team members to uphold brand standards and professional appearance
- Attend and facilitate mandatory paid training sessions (virtual and in-person), with travel as required
- Lead by example in executing see-it-say-it feedback culture
Qualifications
- Strong makeup skills, either self-taught or accredited, with portfolio or examples required
- Demonstrated ability to lead teams with elevated standards of customer service and KPI attainment
- Excellent communication and interpersonal skills
- Positive team player attitude
- Willingness to receive feedback and commitment to professional development
- Flexible availability including evenings and weekends
- Ability to travel to other locations when required
- Impeccably groomed personal presentation
Skills
Experience
Industry experience in retail leadership, makeup artistry, or high-performing sales environments is preferred. Proven track record of leading teams to achieve commercial targets while maintaining elevated service standards.
Education
No formal educational requirements specified. Accredited makeup training or certification is advantageous but not mandatory.
Workplace
This position is based in Werribee, Victoria, Australia, within easy reach of Melbourne.
Explore jobs in Australia.
Benefits
Generous discount on MAC products; company store discount; 14 weeks paid parental leave (subject to meeting minimum requirements); full day off for birthday; free product allocation; on-the-job training and education.
Culture
MAC fosters a dynamic, artist-led workplace where creativity, individuality, and inclusive self-expression are central to the employee experience. The brand offers a fast-paced, collaborative environment in which beauty professionals are encouraged to build their artistry, connect authentically with diverse clients, and represent a bold global point of view.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Retail Leader», «Makeup Artist Manager», «Cosmetics Sales Manager», «Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.