MAC Retail Manager
- Location
- SydneyNew South WalesAustralia
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
MAC Retail Manager in Sydney, NSW. Lead a prestige beauty retail team and drive sales in this management role with strong career progression potential.
Role & Responsibilities
- Lead, coach, and develop a team of Sales Associates to achieve all sales, customer service, and operational targets
- Create and execute an agile business plan with strategic targeting to recruit and retain customers
- Manage in-store events and customer relationship management initiatives
- Develop and monitor business plans including sales and customer service targets, sales analysis, and staff scheduling
- Oversee retail operations including inventory management, facilities management, and cash reconciliation
- Deliver inspirational, authentic, and personalized customer service
- Monitor and analyse sales performance to drive business growth
- Recruit, train, and retain high-performing retail staff
Qualifications
- Proven retail management or assistant retail management experience, preferably within cosmetics or prestige beauty
- Demonstrated ability to provide inspirational, authentic, and personalized customer service
- Proven business planning experience including setting sales and customer service targets, sales analysis, and staff scheduling
- Demonstrated retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience creating and executing in-store events
- Previous experience with retail point-of-sale software
- Proficiency in Microsoft Office
- Ability to provide proof of right to live and work in Australia
Skills
Experience
Proven retail management or assistant retail management experience in a fast-paced environment, preferably within cosmetics or prestige beauty, with demonstrated success leading teams to achieve sales and customer service targets.
Workplace
This position is based in Sydney, New South Wales, Australia.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Counter Manager», «Boutique Manager», «Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.