MAC Retail Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
MAC Store Manager position at Estée Lauder in São Paulo, Brazil. Lead retail operations and drive sales performance in luxury cosmetics retail.
Role & Responsibilities
- Manage and supervise all retail store operations and team performance
- Recruit, hire, train, and develop sales team members
- Set and monitor sales targets and performance metrics
- Ensure exceptional customer service delivery across all customer touchpoints
- Control operating expenses within established budgetary limits
- Manage inventory levels and merchandising displays
- Execute HR processes including recruitment, onboarding, and disciplinary measures
- Create work schedules based on sales demand and staffing requirements
- Implement loss prevention and store security protocols
- Maximize store profitability through operational efficiency and cost management
Qualifications
- High school diploma or equivalent
- Experience in customer service environments
- Proven experience managing sales teams
- Leadership and team management skills
- Budget and expense management capability
Skills
Experience
Demonstrated experience in customer-facing roles and proven track record managing sales teams in retail environments. Experience in the luxury market is advantageous.
Education
High school completion is required. Tertiary education or completion of a bachelor's degree is desirable.
Workplace
The role is situated in São Paulo, SP, Brazil.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Store Operations Manager», «Sales Manager», «Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.