MAC Retail Manager
- Location
- PretoriaGautengSouth Africa
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
MAC Retail Manager position in Pretoria, South Africa. Lead store operations and sales team at Menlyn PFSS location with career growth in prestige beauty.
Role & Responsibilities
- Lead, coach, and develop a team of Sales Associates to achieve sales, customer service, and operational targets
- Create and execute an agile business plan with strategic customer targeting and in-store events
- Manage business planning including setting sales targets, customer service objectives, sales analysis, and staff scheduling
- Oversee retail operations including inventory management, facilities management, and cash reconciliation
- Cultivate and maintain exceptional customer relationships through personalized, authentic service
- Drive recruitment and retention of customers through strategic initiatives and front-line marketing
- Work retail hours including days, nights, weekends, and special events in a fast-paced environment
- Execute point-of-sale operations and manage retail software systems
Qualifications
- Proven retail management or assistant retail management experience, preferably within cosmetics or prestige beauty
- Demonstrated ability to provide inspirational, authentic, and personalized customer service
- Previous experience with business planning, including sales target setting and sales analysis
- Track record of leading teams to achieve sales and customer service objectives
- Experience creating and executing in-store promotional events
- Proficiency with retail point-of-sale software
- Competence in Microsoft Office
- Proof of right to live and work in South Africa
Skills
Experience
Proven retail management or assistant retail management experience in a fast-paced retail environment, preferably within cosmetics or prestige beauty. Demonstrated track record of leading teams to achieve sales and customer service targets, with business planning and retail operations experience.
Workplace
This position is based in Pretoria, Gauteng, South Africa.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Counter Manager», «Sales Manager», «Point of Sale Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.