- Location
- Castle Hill New South Wales Australia
- Employment
- Part-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About MAC
MAC is a pioneering professional makeup authority, renowned for its artistry, inclusivity, and influential role in shaping contemporary beauty culture. Founded in Toronto in 1984 and now part of The Estée Lauder Companies, the brand empowers employees to champion self-expression, creativity, and diversity across retail, education, product innovation, and consumer experience. As an employer, MAC offers a dynamic, fast-paced environment where artistry meets commercial excellence, encouraging talent to develop deep product expertise, client relationships, and cultural awareness. Its heritage of supporting all ages, races, and genders continues to define a workplace built on bold ideas, collaboration, and authentic individuality.
MAC, a prestige beauty brand under Estée Lauder Companies, seeks a Retail Manager to oversee point-of-sale operations and retail management at its Castle Hill location. This part-time regular position involves managing daily retail operations, staff coordination, and customer service excellence within a luxury beauty retail environment.
Role & Responsibilities
- Oversee daily retail operations and point-of-sale systems
- Manage and supervise retail staff performance and development
- Ensure excellent customer service and brand representation
- Monitor sales performance and inventory management
- Maintain store standards and visual merchandising
- Coordinate with regional retail management on operational metrics
Qualifications
- Proven retail management experience in luxury beauty or prestige retail
- Strong understanding of point-of-sale systems and retail technology
- Demonstrated leadership and team management capabilities
- Excellent customer service and communication skills
- Knowledge of MAC brand values and product offerings
Skills
Experience
Minimum 3–5 years of retail management experience, ideally within luxury beauty, cosmetics, or prestige retail sectors. Prior experience managing point-of-sale operations and leading retail teams is essential.
Education
Secondary education or equivalent; retail management certification or relevant qualification preferred but not required.
Workplace
The successful candidate will be located in Castle Hill, New South Wales, Australia, with easy access to Sydney.
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Culture
MAC fosters a dynamic, artist-led workplace where creativity, individuality, and inclusive self-expression are central to the employee experience. The brand offers a fast-paced, collaborative environment in which beauty professionals are encouraged to build their artistry, connect authentically with diverse clients, and represent a bold global point of view.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Retail Operations Manager», «Point of Sale Manager», «Retail Centre Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.