- Employment
- Temporary
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Nov 2, 2026
About MAC
MAC is a pioneering professional makeup authority, renowned for its artistry, inclusivity, and influential role in shaping contemporary beauty culture. Founded in Toronto in 1984 and now part of The Estée Lauder Companies, the brand empowers employees to champion self-expression, creativity, and diversity across retail, education, product innovation, and consumer experience. As an employer, MAC offers a dynamic, fast-paced environment where artistry meets commercial excellence, encouraging talent to develop deep product expertise, client relationships, and cultural awareness. Its heritage of supporting all ages, races, and genders continues to define a workplace built on bold ideas, collaboration, and authentic individuality.
MAC is hiring a full-time Multi-Counter Manager for a temporary assignment through the end of 2027 at Glasmagasinet in Oslo, with a potential start as soon as possible. The manager will oversee multiple brand counters, sales, operations, customer experience, and team development, reporting to a Brand Activation Artist; after the assignment, the role continues as a Makeup Artist. The position offers product discounts, training and development, opportunities to move to other markets, and participation in community initiatives.
Role & Responsibilities
- Oversee multiple counters across different brands and achieve sales targets.
- Deliver an outstanding customer experience and lead and develop sales advisors.
- Set an example of excellent customer service and foster a positive, inspiring atmosphere.
- Track sales, monitor KPIs, and communicate business results.
- Monitor business trends and create action plans to generate incremental sales.
- Maintain and monitor inventory levels.
- Plan fiscal-year event strategies aligned with product and collection launches and key shopping moments.
- Optimize store schedules according to peak hours.
- Maintain visual merchandising and hygiene standards.
- Manage the full recruitment cycle.
- Support and develop the team in selling techniques and product knowledge to ensure consistently welcoming, inspiring, and personalized customer experiences.
- Conduct ongoing performance discussions and provide regular feedback to support positive results.
- Address poor performance, attendance, and conduct issues in line with brand expectations, using appropriate procedures and support.
- Build a positive work environment, support employee wellbeing, and address conflicts.
- After the temporary manager assignment ends, continue in a Makeup Artist role.
Qualifications
- High school diploma or a certificate from a makeup school.
- More than 3 years of retail sales experience, preferably in the beauty sector, including management experience.
- Business-minded and aligned with company KPIs.
- Proven record of meeting and exceeding sales targets and delivering exceptional customer experiences.
- Excellent communication, organizational, delegation, and time-management skills.
- Proficient in a Nordic language and English, both spoken and written.
- Proficient in Microsoft Office tools, including Outlook, Excel, and Word, and experienced with POS systems.
- Available to work retail hours, including days, nights, weekends, and special events.
- Familiarity with social media platforms such as TikTok and Instagram.
- Reliable, positive, and proactive.
- Strong leadership skills and ability to lead by example.
- Results-oriented and goal-driven.
- Values team development and is willing to support colleagues.
- Willing to learn from mistakes and contribute to solutions.
- Adaptable and able to respond quickly to change.
Skills
Experience
More than 3 years of retail sales experience, preferably in the beauty sector, including management experience.
Education
Minimum of a high school diploma or a certificate from a makeup school.
Workplace
The successful candidate will be located in Oslo, Oslo, Norway.
Explore jobs in Norway.
Benefits
Discounts on part of the company's product portfolio; training and development programs for professional and personal development; opportunity to move to other markets; opportunities to contribute to social initiatives and community causes.
Culture
MAC fosters a dynamic, artist-led workplace where creativity, individuality, and inclusive self-expression are central to the employee experience. The brand offers a fast-paced, collaborative environment in which beauty professionals are encouraged to build their artistry, connect authentically with diverse clients, and represent a bold global point of view.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.