MAC Makeup Artist

About MAC

MAC is a pioneering professional makeup authority, renowned for its artistry, inclusivity, and influential role in shaping contemporary beauty culture. Founded in Toronto in 1984 and now part of The Estée Lauder Companies, the brand empowers employees to champion self-expression, creativity, and diversity across retail, education, product innovation, and consumer experience. As an employer, MAC offers a dynamic, fast-paced environment where artistry meets commercial excellence, encouraging talent to develop deep product expertise, client relationships, and cultural awareness. Its heritage of supporting all ages, races, and genders continues to define a workplace built on bold ideas, collaboration, and authentic individuality.

As a skilled makeup artist for MAC, you will combine creative and technical expertise with a passion for customer engagement to deliver personalized, inspirational in-store experiences that educate and delight clients. Working as part of a high-performing retail team, you will execute in-store events, maintain visual merchandising standards, and demonstrate MAC's prestige beauty positioning. This role offers excellent training and development opportunities within the Estée Lauder Companies' culture of diversity and thought leadership in beauty.

Role & Responsibilities

• Provide inspirational, authentic, and personalized makeup artistry and beauty consultation to customers in a retail environment
• Educate customers on makeup techniques, products, and brand offerings through in-store demonstrations and personalized service
• Execute in-store events and campaigns to drive engagement and sales impact
• Maintain high standards of visual merchandising and store presentation to differentiate MAC against competitors
• Operate retail point-of-sale software and process transactions efficiently
• Work collaboratively within a high-performing team to achieve store objectives and deliver exceptional customer experiences
• Work flexibly across retail hours, including days, evenings, weekends, and special events

Qualifications

• Qualification in makeup artistry or previous retail makeup experience preferred; amateur-level experience with demonstrated creative and technical expertise also welcomed
• Proven ability to provide inspirational, authentic, and personalized customer service
• Capacity to work retail hours including days, nights, weekends, and special events in a fast-paced environment
• Prior experience with retail point-of-sale (POS) software
• Right to live and work in Malaysia

Skills

Experience

While certification in makeup artistry and previous retail makeup experience is desirable, the brand welcomes applicants with amateur-level experience who can demonstrate strong creative and technical expertise and a commitment to exceptional customer service in a prestige beauty retail setting.

Education

Qualification in makeup artistry or equivalent professional training is preferred but not required.

Culture

MAC fosters a dynamic, artist-led workplace where creativity, individuality, and inclusive self-expression are central to the employee experience. The brand offers a fast-paced, collaborative environment in which beauty professionals are encouraged to build their artistry, connect authentically with diverse clients, and represent a bold global point of view.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.