MAC MAC Counter Manager
- Location
- JohannesburgGautengSouth Africa
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
MAC Counter Manager at Truworths Cresta, Johannesburg – luxury beauty retail leadership role with Estée Lauder Companies.
Role & Responsibilities
- Provide inspirational, personalized makeup consultations and demonstrations to educate and delight customers
- Lead and coordinate in-store beauty events and promotional activations
- Maintain visual merchandising standards to ensure the counter stands out competitively
- Supervise point-of-sale operations and manage retail transactions
- Oversee team performance and contribute to achieving sales targets
- Train and mentor makeup artists on product knowledge and customer service excellence
- Ensure compliance with health, safety, and retail standards during extended retail hours
Qualifications
- Certification in makeup artistry or equivalent professional experience preferred
- Demonstrated expertise in makeup application techniques and color theory
- Proven ability to deliver authentic, personalized customer service in a luxury retail setting
- Experience operating retail point-of-sale software systems
- Ability to work flexible retail hours including evenings, weekends, and special events
- Right to live and work in South Africa with proof of documentation
Skills
Experience
While professional makeup artistry certification and previous luxury or prestige beauty retail experience is desirable, the employer welcomes applicants with amateur-level makeup expertise who demonstrate strong creative and technical abilities and a commitment to customer service excellence.
Education
Formal makeup artistry certification or equivalent professional qualification is preferred but not mandatory; candidates with demonstrated technical expertise through portfolio or prior experience are encouraged to apply.
Workplace
The role is situated in Johannesburg, Gauteng, South Africa.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Manager», «MAC Sales Manager», «Cosmetics Counter Lead», «Beauty Advisor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.