- Location
- 110 University Town Center Drive (View map)Sarasota, FL 34243USA
- Employment
- Part-Time
- Seniority
- Supervisor
- Compensation
- $18.98–21.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About MAC
MAC is a pioneering professional makeup authority, renowned for its artistry, inclusivity, and influential role in shaping contemporary beauty culture. Founded in Toronto in 1984 and now part of The Estée Lauder Companies, the brand empowers employees to champion self-expression, creativity, and diversity across retail, education, product innovation, and consumer experience. As an employer, MAC offers a dynamic, fast-paced environment where artistry meets commercial excellence, encouraging talent to develop deep product expertise, client relationships, and cultural awareness. Its heritage of supporting all ages, races, and genders continues to define a workplace built on bold ideas, collaboration, and authentic individuality.
MAC, under the Estée Lauder Companies umbrella, seeks a dynamic Key Holder to support Store and Assistant Managers in ensuring smooth, efficient retail operations. The successful candidate will leverage outstanding coaching and mentoring capabilities to model exemplary customer service behaviors, driving sales and customer satisfaction targets while managing essential cash reconciliation and store opening/closing duties on a rotational basis. This position represents an entry-level supervisory opportunity for an ambitious retail professional seeking progression within prestige beauty.
Role & Responsibilities
- Coach and mentor sales team members to deliver inspirational, authentic, and personalized customer service
- Support Store Manager and Assistant Manager in daily store operations and team leadership
- Conduct cash reconciliation and handle point-of-sale transactions at the beginning and end of each shift
- Open and close the store on a rotational basis, ensuring security and operational compliance
- Model desired behaviors and sales techniques to inspire team performance and achieve sales targets
- Maintain retail operations standards including visual merchandising and inventory management
- Work retail hours including days, evenings, weekends, and special events as required
Qualifications
- Proven retail experience, preferably within cosmetics or prestige beauty
- Ability to provide inspirational, authentic, and personalized customer service
- Retail point-of-sale software proficiency
- Right to live and work in the United States (proof required upon interview invitation)
- Ability to work a flexible retail schedule including weekends and special events
Skills
Experience
Proven retail experience is required, preferably within cosmetics or prestige beauty retail. Previous retail operations experience including cash reconciliation and store opening/closing procedures is desirable. Prior supervisory experience including coaching and mentoring others to achieve sales and customer service targets is desirable.
Education
No specific educational requirement stated; high school diploma or equivalent is typically expected for retail supervisory roles.
Compensation
The base compensation for this position ranges from USD 18.98 to USD 21.50 per hour.
Benefits
Health insurance coverage (medical, dental, and vision); wellness and family support programs; life and disability insurance; retirement savings plans; paid leave programs; education-related programs; paid holidays and vacation time; participation in bonus program.
Culture
MAC fosters a dynamic, artist-led workplace where creativity, individuality, and inclusive self-expression are central to the employee experience. The brand offers a fast-paced, collaborative environment in which beauty professionals are encouraged to build their artistry, connect authentically with diverse clients, and represent a bold global point of view.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Supervisor», «Sales Floor Supervisor», «Store Operations Coordinator», «Senior Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.