MAC Key Holder
- Location
- Santa ClaraCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $18.98–31.63/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
MAC Key Holder, Santa Clara, CA – Prestige beauty retail supervisor role with competitive pay and comprehensive benefits package.
Role & Responsibilities
- Lead and mentor the sales team to deliver exceptional, personalized customer service aligned with company standards
- Support the Store Manager and Assistant Manager in ensuring smooth and efficient daily store operations
- Conduct start and end-of-day cash reconciliation with accuracy and attention to detail
- Share responsibility for opening and closing the store on a rotational basis
- Model exemplary retail behaviors and coaching practices to inspire team performance
- Achieve all assigned sales and customer service targets
- Manage retail operations and maintain point-of-sale system proficiency
Qualifications
- Proven retail experience, preferably within cosmetics or prestige beauty
- Ability to provide inspirational, authentic, and personalized customer service
- Desirable: previous retail operations experience including cash reconciliation and store opening/closing procedures
- Desirable: previous supervisory experience with coaching and mentoring capability
- Ability to work flexible retail hours including days, evenings, weekends, and special events
- Proficiency with retail point-of-sale software systems
- Right to live and work in the United States
Skills
Experience
Previous retail experience is required, preferably within the cosmetics or prestige beauty sector. Supervisory or team leadership experience is desirable but not essential; this role is positioned as an ideal first supervisory opportunity for ambitious, self-motivated professionals seeking to advance their retail career.
Education
No formal educational requirements specified.
Workplace
The role is situated in Santa Clara, California, USA — conveniently close to San Francisco.
Compensation
The base compensation for this position ranges from USD 18.98 to USD 31.63 per hour.
Benefits
Health insurance coverage (medical, dental, and vision), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, competitive bonus program eligibility. Many benefits are subsidized or fully paid by the company.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Supervisor», «Sales Supervisor», «Store Operations Specialist», «Assistant Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.