- Location
- Boca Raton Florida USA
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 25, 2026
About MAC
MAC is a pioneering professional makeup authority, renowned for its artistry, inclusivity, and influential role in shaping contemporary beauty culture. Founded in Toronto in 1984 and now part of The Estée Lauder Companies, the brand empowers employees to champion self-expression, creativity, and diversity across retail, education, product innovation, and consumer experience. As an employer, MAC offers a dynamic, fast-paced environment where artistry meets commercial excellence, encouraging talent to develop deep product expertise, client relationships, and cultural awareness. Its heritage of supporting all ages, races, and genders continues to define a workplace built on bold ideas, collaboration, and authentic individuality.
A dynamic supervisory role supporting the Store Manager and Assistant Manager at a prestige beauty retail location. The successful candidate will lead the sales team through coaching and mentoring, model exemplary customer service behaviours, and manage essential store operations including cash reconciliation and opening/closing duties. This position represents an ideal entry point into retail management for ambitious professionals with strong cosmetics retail experience seeking their first supervisory opportunity.
Role & Responsibilities
- Lead and mentor the sales team to deliver inspirational, authentic, and personalized customer service while achieving sales and customer service targets
- Support the Store Manager and Assistant Manager in the efficient day-to-day operation of the retail location
- Execute start and end of day cash reconciliation with accuracy and attention to detail
- Open and close the store on a rotating basis, ensuring security and operational readiness
- Model and reinforce the behaviours and service standards expected across the sales team
- Manage retail point-of-sale operations and transactions
- Maintain store presentation and visual merchandising standards
Qualifications
- Proven retail experience, preferably within cosmetics or prestige beauty
- Ability to provide inspirational, authentic, and personalized customer service
- Previous experience with retail point-of-sale software
- Ability to work retail hours including days, nights, weekends, and special events in a fast-paced environment
- Proof of right to live and work in the United States
Skills
Experience
Previous retail experience, ideally in cosmetics or prestige beauty. Desirable experience includes retail operations (cash reconciliation, store opening/closing) and supervisory experience with demonstrated coaching and mentoring capabilities.
Workplace
This position is based in Boca Raton, Florida, USA, within easy reach of Miami.
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Culture
MAC fosters a dynamic, artist-led workplace where creativity, individuality, and inclusive self-expression are central to the employee experience. The brand offers a fast-paced, collaborative environment in which beauty professionals are encouraged to build their artistry, connect authentically with diverse clients, and represent a bold global point of view.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Sales Supervisor», «Store Operations Associate», «Retail Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.