MAC Key Holder
- Location
- ArcadiaCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $18.98–31.63/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
MAC Key Holder in Arcadia, CA. Retail supervisory role supporting store operations and leading sales team at Estée Lauder's prestige beauty brand.
Role & Responsibilities
- Coach and mentor sales team members to deliver inspirational, authentic, and personalized customer service
- Support Store Manager and Assistant Manager in ensuring smooth and efficient daily store operations
- Perform cash reconciliation at the start and end of each shift
- Open and close the store on a rotating basis
- Lead by example and model the behaviors expected of the sales team
- Contribute to achieving sales targets and customer service objectives
Qualifications
- Proven retail experience, preferably within cosmetics or prestige beauty
- Ability to provide inspirational, authentic, and personalized customer service
- Comfortable working retail hours including days, evenings, weekends, and special events
- Right to live and work in the country (proof required upon interview invitation)
Skills
Experience
Previous retail experience, preferably in cosmetics or prestige beauty. While not essential, prior retail operations experience including cash reconciliation and opening/closing procedures, as well as previous supervisory experience with coaching and mentoring responsibilities, are desirable.
Education
No formal education requirements specified; high school diploma or equivalent preferred.
Workplace
The role is situated in Arcadia, California, USA — conveniently close to Los Angeles.
Compensation
The base compensation for this position ranges from USD 18.98 to USD 31.63 per hour.
Benefits
Health insurance coverage (medical, dental, and vision), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, competitive bonus program eligibility, many benefits subsidized or fully paid by the company.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Supervisor», «Assistant Store Manager», «Sales Floor Supervisor», «Retail Shift Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.