- Location
- New York City New York USA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- E-Commerce, Digital & Data Analytics
- Posted
- Oct 14, 2026
About MAC
MAC is a pioneering professional makeup authority, renowned for its artistry, inclusivity, and influential role in shaping contemporary beauty culture. Founded in Toronto in 1984 and now part of The Estée Lauder Companies, the brand empowers employees to champion self-expression, creativity, and diversity across retail, education, product innovation, and consumer experience. As an employer, MAC offers a dynamic, fast-paced environment where artistry meets commercial excellence, encouraging talent to develop deep product expertise, client relationships, and cultural awareness. Its heritage of supporting all ages, races, and genders continues to define a workplace built on bold ideas, collaboration, and authentic individuality.
The Global Ecommerce Associate supports MAC’s global ecommerce team with brand-site and retailer.com asset management and merchandising, coordinating timely setup and delivery of campaign and product assets for collection launches. Reporting to the Manager, Global Ecommerce, the role also supports the Manager, Global Digital Site Operations and Experience across product data, asset workflows, merchandising strategy and site quality assurance. Full-time, regular position.
Role & Responsibilities
- Maintain the product database, including setting up new products and monitoring the full assortment, such as discontinued products, to support an optimal site experience.
- Capture campaign changes announced in marketing bulletins in the new-product worksheet and communicate them promptly to regional and local teams.
- Partner with product marketing and product development to gather product information, including benefits, usage, claims and product pairings.
- Own product setup from creating SKUs in the product catalog through coordinating brand.com and retailer.com setup with external teams.
- Serve as the global point of contact for regional teams on product setup.
- Work with the creative team to track assets and enforce deadlines; validate deliveries against original requests to confirm all required assets are complete.
- Distribute product assets, including images and product descriptions, to regional partners.
- Coordinate with the external production agency on brand-site page builds and attend weekly calls on upcoming collections with the Online Manager.
- Improve the asset-delivery process in response to regional and local feedback, and serve as the day-to-day contact for creative and production teams.
- Create asset briefs with the Online Manager, ensuring essential assets are requested for all online channels.
- Support regional asset needs for 360 launch plans, applying learnings from previous launches and identifying opportunities based on local market nuances.
- Partner with the Online Manager to provide clear global merchandising guidance ahead of each campaign.
- Support the online team on retailer.com and 3PP new business opportunities, optimization of existing tactics, and guidance for key online shopping events.
- Support global and regional online teams with reporting and analytics as needed.
- Provide quality assurance support during high-volume, sales-critical periods and for new platform integrations and optimization workstreams.
- Support user-generated content curation for new launches and key campaigns.
- Ensure new product data is shared seamlessly with brand.com vendors so digital capabilities work as expected.
Qualifications
- BA/BS degree required.
- At least 2 years of ecommerce and/or marketing experience.
- Detail-oriented, with strong organizational skills.
- Strong project management skills and the ability to manage multiple priorities.
- Creative thinker and problem solver who thrives in a fast-paced environment, prioritizes and oversees multiple projects simultaneously, and pays close attention to detail.
- Fluency in all Microsoft Office applications and proficiency in Excel.
- Familiarity with web analytics and reporting tools, such as Google Analytics and Looker.
- Strong written and verbal communication and problem-solving skills.
- Demonstrated teamwork and cross-functional collaboration.
- Figma experience is a plus.
Skills
Experience
At least 2 years of ecommerce and/or marketing experience.
Education
BA/BS degree required.
Workplace
The role is situated in New York City, New York, USA.
Explore jobs in the USA.
Culture
MAC fosters a dynamic, artist-led workplace where creativity, individuality, and inclusive self-expression are central to the employee experience. The brand offers a fast-paced, collaborative environment in which beauty professionals are encouraged to build their artistry, connect authentically with diverse clients, and represent a bold global point of view.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Ecommerce Specialist», «Digital Commerce Associate», «Online Merchandising Associate», «Ecommerce Operations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.