- Employment
- Temporary
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 23, 2026
About MAC
MAC is a pioneering professional makeup authority, renowned for its artistry, inclusivity, and influential role in shaping contemporary beauty culture. Founded in Toronto in 1984 and now part of The Estée Lauder Companies, the brand empowers employees to champion self-expression, creativity, and diversity across retail, education, product innovation, and consumer experience. As an employer, MAC offers a dynamic, fast-paced environment where artistry meets commercial excellence, encouraging talent to develop deep product expertise, client relationships, and cultural awareness. Its heritage of supporting all ages, races, and genders continues to define a workplace built on bold ideas, collaboration, and authentic individuality.
The Education Coordinator supports the National Education Manager, National Artists, and Area Retail Trainers across MAC and Bobbi Brown brands by managing comprehensive administrative, logistical, and operational functions. This role encompasses training program coordination, digital learning platform management, educational reporting, inventory oversight for training materials, and appointment system administration. The position requires proficiency in purchase order processing, travel and accommodation arrangements, translation coordination, and MAC Pro membership application review.
Role & Responsibilities
- Support National Education Manager, National Artists, and Area Retail Trainers with administrative tasks, correspondence, and communication management
- Manage monthly and quarterly education reports, analyze results, and recommend process improvements
- Raise and process Purchase Orders in compliance with Finance department requirements
- Coordinate training room bookings, artist hotel reservations, and flight arrangements for core training sessions and meetings
- Arrange translations promptly to support multilingual training initiatives
- Oversee receipt, storage, and distribution of training samples, workbooks, and equipment across all regions; manage local production of training materials
- Administer the MACx digital learning platform, including content relevance review, timely module delivery, translation management, team communication, and completion rate tracking and reporting
- Review and approve MAC Pro membership applications according to established guidelines
- Manage the online appointment booking system across retail locations, ensure system functionality, resolve technical issues, and provide performance reports
- Provide operational and coordination support for Bobbi Brown brand initiatives, including training logistics and strategic alignment
- Uphold company policies and maintain professional standards in customer service, dress code, and workplace conduct
Qualifications
- University degree
- Internship or minimum 1 year of education-related experience, preferably in cosmetics or related luxury industry
- Advanced proficiency in Microsoft Excel, PowerPoint, Word, and Outlook
- Strong analytical and problem-solving abilities; capacity to prioritize critical concerns
- Creative and innovative thinking approach
- Ability to manage multiple concurrent projects and priorities
- Flexibility to provide occasional physical support related to training materials, equipment, and event logistics
- Self-motivated with high energy level and ability to work independently
Skills
Experience
Internship or 1 year of education-related experience, preferably in the cosmetics or luxury beauty industry. Prior exposure to training program coordination, learning management systems, or retail operations is advantageous.
Education
University degree required.
Workplace
The successful candidate will be located in Istanbul, Istanbul, Turkey.
Explore jobs in Turkey.
Culture
MAC fosters a dynamic, artist-led workplace where creativity, individuality, and inclusive self-expression are central to the employee experience. The brand offers a fast-paced, collaborative environment in which beauty professionals are encouraged to build their artistry, connect authentically with diverse clients, and represent a bold global point of view.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Training Operations Specialist», «Educational Programs Administrator», «Learning Coordination Manager», «Training Support Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.