MAC Counter Manager
- Location
- San AgustínNuevo LeónMexico
- Employment
- Temporary
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
MAC Counter Manager position in San Agustín, Mexico—lead beauty sales team, drive revenue and customer service excellence in full-time temporary role.
Role & Responsibilities
- Lead and coach a team of Sales Associates to achieve sales, customer service, and operational targets
- Develop and execute agile business plans with strategic customer targeting and in-store event management
- Build and maintain exceptional customer relationships through strategic relationship management practices
- Recruit and retain customers through strategic targeting and impactful promotional activities
- Manage all counter KPIs including sales performance, inventory control, and team productivity
- Foster a high-performing team culture with emphasis on continuous development and accountability
- Execute front-line marketing initiatives and consumer insight programs
- Oversee financial planning and resource allocation for the counter
Qualifications
- Effective verbal and written communication skills with excellent interpersonal ability
- Quality customer service expertise with proven ability to influence and persuade
- Results-oriented mindset with strong drive to meet objectives and exceed standards
- Demonstrated ability to sense and address others' development needs
- Skilled at anticipating and meeting customer needs proactively
- Diplomatic and tactful approach to managing difficult customer situations
- Ability to guide and hold team members accountable for performance
- Strong attention to detail and organizational capabilities
- Demonstrated ability to work autonomously while contributing effectively to team objectives
- Proactive and positive professional approach with discretion and integrity
Skills
Experience
Retail sales experience with proven team leadership in a fast-paced retail environment. Experience in strategic planning and execution, business planning, and managing sales performance metrics required. Experience varies based on store size and business complexity.
Workplace
This position is based in San Agustín, Nuevo León, Mexico, within easy reach of Monterrey.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Point of Sale Manager», «Retail Counter Lead», «Sales Team Leader», «Beauty Counter Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.