MAC Counter Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 25, 2026
MAC Counter Manager at Estée Lauder Companies in Quezon City—lead a beauty counter team and drive sales through strategic management and customer engagement.
Role & Responsibilities
- Lead, coach, and develop Sales Associates to achieve sales targets and operational standards
- Create and execute strategic business plans to recruit and retain customers through targeted initiatives and in-store events
- Manage customer relationship management (CRM) programs and drive impactful consumer engagement
- Hold team members accountable to performance objectives while fostering a collaborative team environment
- Recruit, onboard, and retain top talent for the counter team
- Develop and manage financial plans and budgets while optimizing resource allocation
- Conduct market analysis and execute consumer insights into actionable business strategies
Qualifications
- Proven retail sales experience with demonstrated team leadership capabilities
- Strategic planning and execution expertise
- Financial planning and resource management abilities
- Strong verbal and written communication skills with excellent interpersonal presence
- Exceptional customer service acumen and ability to manage difficult situations with diplomacy
- Proficiency with computerized systems, email, and Microsoft Excel
- High attention to detail and strong organizational capabilities
- Ability to work autonomously while contributing effectively to team objectives
Skills
Experience
Proven experience in fast-paced retail environments with demonstrated leadership and coaching abilities. Experience managing point-of-sale operations, developing team members, and executing strategic business initiatives required. Seniority level dependent on store size and organizational structure.
Education
Not specified; relevant retail management or business qualification preferred but not mandatory.
Workplace
This position is based in Quezon City, National Capital Region, Philippines, within easy reach of Manila.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Point of Sale Manager», «Beauty Counter Supervisor», «Retail Sales Manager», «Store Counter Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.