MAC Counter Manager

Employment
Temporary
Seniority
Supervisor
Posted
Sep 22, 2026

MAC Counter Manager (Full-Time Temporary) at PH Durango, Ciudad de México. Lead sales team, manage store operations, and drive business growth in prestige beauty retail.

Role & Responsibilities

  • Lead and coach a team of Sales Associates to achieve sales, customer service, and operational targets
  • Create and execute an agile business plan with focus on customer recruitment and retention
  • Develop and implement strategic targeting initiatives and in-store events
  • Manage customer relationship management and build lasting client connections
  • Recruit and retain top-performing sales talent within the store environment
  • Drive consumer insights and front-line marketing execution
  • Hold team members accountable to performance standards while providing development support
  • Manage store finances and resources to support business objectives

Qualifications

  • Proven retail sales experience
  • Demonstrated team leadership capability
  • Experience in strategic planning and execution
  • Ability to develop financial plans and manage resources
  • Proficiency with computerized systems including email and Microsoft Excel
  • Exceptional verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Results-oriented mindset with high drive to meet objectives
  • Ability to identify and support others' development needs
  • Strong attention to detail and organizational skills
  • Proactive and positive approach to work

Skills

Microsoft Excel Strategic planning Financial management Team leadership Customer relationship management Event management Sales management Computer systems proficiency

Experience

Retail sales experience with proven team leadership capability, ideally in a fast-paced, luxury or prestige beauty retail environment. Experience in strategic planning and execution, along with demonstrated ability to manage both people and financial resources.

Education

Not specified; degree of experience dependent on store size and business complexity.

Workplace

This position is based in Mexico City, Ciudad de México, Mexico.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Manager», «Retail Operations Manager», «Store Supervisor», «Point of Sale Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

MAC

MAC Counter Manager

Mexico City, Mexico

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