MAC Counter Manager
- Location
- IndooroopillyQueenslandAustralia
- Employment
- Part-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
MAC Counter Manager position at Indooroopilly, Australia. Lead beauty counter operations, manage sales teams, and drive business growth in prestige retail.
Role & Responsibilities
- Lead, coach, and develop Sales Associates to achieve all sales, customer service, and operational targets
- Create and execute an agile business plan to recruit and retain customers through strategic targeting and in-store events
- Deliver exceptional customer relationship management and build a high-performing team
- Manage counter operations with full accountability for business performance and financial outcomes
- Develop and execute strategic plans for customer acquisition and retention
- Oversee hiring and retention of team members at point of sale
- Drive impactful in-store events and consumer engagement initiatives
- Manage front-line marketing activities and customer relationship management systems
Qualifications
- Proven leadership and team management experience in a fast-paced retail environment
- Demonstrated business management and strategic planning capabilities
- Strong verbal and written communication skills with excellent interpersonal abilities
- Quality customer service expertise and ability to build customer relationships
- Experience with financial planning, budgeting, and resource management
- Proficiency with computerized systems including email and Microsoft Excel
- High attention to detail and strong organizational skills
- Ability to manage difficult customer service situations with diplomacy and tact
Skills
Experience
Experience in retail sales with demonstrated team leadership capability; experience in strategic planning and execution; proficiency in financial planning and resource management. Degree of experience may vary depending on business and store size.
Workplace
This position is based in Indooroopilly, Queensland, Australia, within easy reach of Brisbane.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Counter Supervisor», «Beauty Counter Leader», «Retail Counter Manager», «Point of Sale Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.