MAC Counter Manager
- Location
- HermosilloCoahuilaMexico
- Employment
- Temporary
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
MAC Counter Manager position at Estée Lauder Companies in Hermosillo, Mexico. Full-time temporary retail management role leading sales teams.
Role & Responsibilities
- Lead, coach, and develop Sales Associates to achieve sales and customer service targets
- Create and execute strategic business plans for customer acquisition and retention
- Drive in-store events and customer relationship management initiatives
- Manage team performance and hold team members accountable to standards
- Develop and manage business resources and financial planning
- Model team values including respect, helpfulness, and cooperation
- Anticipate and address customer needs with diplomacy and professionalism
- Maintain comprehensive informal networks to support business objectives
Qualifications
- Proven retail sales experience
- Demonstrated team leadership capability
- Experience in strategic planning and execution
- Ability to develop financial plans and manage resources
- Proficiency with computerized systems, email, and Microsoft Excel
- Excellent verbal and written communication skills
- Strong interpersonal and customer service abilities
- Ability to handle difficult customer situations with tact and diplomacy
Skills
Experience
Proven retail sales experience with demonstrated team leadership capability. Experience in strategic planning and execution within a fast-paced retail environment is essential. The degree of experience required is dependent on business and store size.
Education
No specific educational requirements stated in the job posting.
Workplace
The successful candidate will be located in Hermosillo, Coahuila, Mexico.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Sales Manager», «Boutique Manager», «Point of Sale Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.