MAC Counter Manager
- Location
- CanterburyEnglandUK
- Employment
- Full-Time
- Seniority
- Lead
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
MAC Counter Manager role at Fenwick Canterbury. Lead beauty team, deliver expert makeup consultations, and drive in-store impact in a prestige retail setting.
Role & Responsibilities
- Provide expert makeup consultations and demonstrations to customers, combining creative vision with technical precision to drive sales
- Lead and mentor in-store beauty team to achieve visual merchandising standards and maintain competitive brand presence
- Conceptualize and execute in-store beauty events and activations to drive customer engagement and brand impact
- Manage retail point-of-sale operations and ensure accurate transaction processing and inventory management
- Foster a welcoming and inspirational retail environment through personalized, authentic customer service
- Maintain high standards of store presentation and product displays to reflect brand prestige
- Work flexibly across retail hours including evenings, weekends, and special event coverage
Qualifications
- Makeup artistry certification or prior retail makeup experience preferred; amateur-level experience with demonstrated high-level creative and technical expertise also considered
- Proven ability to deliver inspirational, authentic, and personalized customer service
- Experience with retail point-of-sale software systems
- Ability to work retail hours including days, evenings, weekends, and special events in a fast-paced environment
- Legal right to live and work in the United Kingdom
- Strong visual merchandising sensibility and retail presentation standards
Skills
Experience
Makeup artistry certification or previous retail makeup experience is desirable; however, applicants with amateur-level experience who can demonstrate high-level creative and technical expertise are encouraged to apply. Experience working in fast-paced retail environments and managing customer-facing operations is valued.
Education
Certification in makeup artistry is preferred but not required.
Workplace
The successful candidate will be located in Canterbury, England, UK, with easy access to London.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Manager», «Retail Manager», «Beauty Advisor Manager», «Counter Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.