MAC Counter Lead
- Location
- Ellesmere PortCheshireUK
- Employment
- Part-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
MAC Counter Lead at Boots Ellesmere Port, part-time (22.5 hours/week). Drive sales and brand excellence.
Role & Responsibilities
- Drive sales turnover and market share while maintaining consumer focus and brand credibility
- Maximize sales performance through selling expertise, excellent service delivery, and adherence to retail standards
- Manage daily replenishment and visual merchandising layout to brand guidelines and timescales
- Understand and deliver against daily and weekly sales targets across all channels including events, omnichannel, and digital
- Implement local marketing and events initiatives aligned with retailer activity and brand strategy
- Maintain retail standards through daily review of product presentation, housekeeping, displays, messaging, and pricing
- Manage consumer complaints and refunds in line with company guidelines, consulting with Area Manager where appropriate
- Lead brand ambassador activities to represent and bring brand values to life
- Develop and execute consumer recruitment and retention strategy to build loyal customer base
- Maintain comprehensive product knowledge to deliver industry-leading consumer experience
- Ensure health and safety compliance and maintain safe working environment for consumers and staff
- Monitor competitive activity and identify missed opportunities to enhance business performance
- Utilize digital tools and commercial reports to inform decision-making and stay current with industry trends
Qualifications
- Experience in fast-paced retail and/or consumer-facing environment
- Commercial understanding and awareness of beauty and cosmetics industry
- Effective communication, organization, and prioritization skills
- Ability to drive self-development and support team performance
Skills
Experience
Proven experience in a fast-paced retail and/or consumer-facing environment with demonstrated ability to drive sales performance and maintain commercial awareness of the beauty and cosmetics industry.
Workplace
This position is based in Ellesmere Port, Cheshire, UK, within easy reach of Liverpool.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Point of Sale Lead», «Sales Lead», «Retail Counter Supervisor», «Beauty Counter Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.