- Location
- Cape Town Western Cape South Africa
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About MAC
MAC is a pioneering professional makeup authority, renowned for its artistry, inclusivity, and influential role in shaping contemporary beauty culture. Founded in Toronto in 1984 and now part of The Estée Lauder Companies, the brand empowers employees to champion self-expression, creativity, and diversity across retail, education, product innovation, and consumer experience. As an employer, MAC offers a dynamic, fast-paced environment where artistry meets commercial excellence, encouraging talent to develop deep product expertise, client relationships, and cultural awareness. Its heritage of supporting all ages, races, and genders continues to define a workplace built on bold ideas, collaboration, and authentic individuality.
Join MAC at Estée Lauder Companies' Cape Town location as a Makeup Artist, where you will combine creative expertise with technical proficiency to deliver personalized in-store beauty consultations. The role involves educating customers, executing in-store events, maintaining visual merchandising standards, and driving sales performance as part of a high-performing retail team. While makeup artistry certification and retail experience are preferred, the company welcomes applicants with amateur-level expertise and demonstrated passion for beauty and customer engagement.
Role & Responsibilities
- Combine creative and technical expertise to deliver personalized, inspirational in-store makeup consultations and application services
- Educate customers on product benefits, techniques, and brand heritage to drive engagement and loyalty
- Lead and participate in in-store events and product launches to create impact and drive sales performance
- Maintain visual merchandising standards and store aesthetics to ensure competitive differentiation
- Operate retail point-of-sale systems accurately and efficiently to process customer transactions
- Work collaboratively with the sales team to achieve store performance targets and KPIs
Qualifications
- Qualification in makeup artistry or previous retail makeup counter experience (preferred)
- Demonstrated high level of creative and technical makeup expertise
- Ability to deliver inspirational, authentic, and personalized customer service
- Capability to work flexible retail hours including days, evenings, weekends, and special events
- Experience with retail point-of-sale software systems
- Proof of right to live and work in South Africa
Skills
Experience
Amateur or professional-level makeup expertise; retail makeup counter experience is desirable but not mandatory. Applicants demonstrating high creative and technical proficiency are encouraged to apply.
Education
Qualification in makeup artistry or equivalent professional certification is preferred; however, candidates with demonstrable amateur-level expertise and commitment to professional development are welcome.
Workplace
This position is based in Cape Town, Western Cape, South Africa.
Explore jobs in South Africa.
Culture
MAC fosters a dynamic, artist-led workplace where creativity, individuality, and inclusive self-expression are central to the employee experience. The brand offers a fast-paced, collaborative environment in which beauty professionals are encouraged to build their artistry, connect authentically with diverse clients, and represent a bold global point of view.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Makeup Artist», «Makeup Counter Specialist», «Prestige Beauty Artist», «Retail Makeup Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.