- Employment
- Internship
- Seniority
- Intern
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About MAC
MAC is a pioneering professional makeup authority, renowned for its artistry, inclusivity, and influential role in shaping contemporary beauty culture. Founded in Toronto in 1984 and now part of The Estée Lauder Companies, the brand empowers employees to champion self-expression, creativity, and diversity across retail, education, product innovation, and consumer experience. As an employer, MAC offers a dynamic, fast-paced environment where artistry meets commercial excellence, encouraging talent to develop deep product expertise, client relationships, and cultural awareness. Its heritage of supporting all ages, races, and genders continues to define a workplace built on bold ideas, collaboration, and authentic individuality.
As a Beauty Advisor, the candidate will provide an authentic, personalized customer reception experience, delivering inspirational service that meets assigned customer service and sales objectives. Leveraging passion for client interaction, the company's prestige beauty products, and services, the role ensures each customer enjoys a distinctive, educational, and aspirational shopping experience. Strong interpersonal skills enable collaborative relationships with team members to achieve the company's exacting visual merchandising standards. This internship represents an ideal entry point for an ambitious candidate seeking a career in prestige cosmetics, supported by a leading luxury beauty house that values individuality, exceptional training, and competitive compensation.
Role & Responsibilities
- Welcome customers with authenticity and professionalism, delivering personalized service aligned with customer service and sales targets
- Create inspiring, educational shopping experiences that communicate the brand's product values and category expertise
- Build and maintain collaborative relationships with team members to uphold high visual merchandising standards
- Support point-of-sale operations and transactions using retail management systems
- Maintain product knowledge and assist customers in product selection and application recommendations
- Participate in promotional events and flexible scheduling including weekends, evenings, and special occasions
Qualifications
- Prior experience in retail or customer service, preferably in cosmetics or prestige beauty
- Demonstrated ability to deliver inspirational, authentic, and personalized customer service
- Proficiency with retail point-of-sale systems and management software
- Flexibility to work retail hours including weekends, evenings, and promotional events
- Authorization to work legally in Italy
Skills
Experience
Prior experience in retail or customer service environments, with preference for cosmetics or prestige beauty sector experience.
Workplace
This position is based in Naples, Campania, Italy.
Explore jobs in Campania or in Italy.
Culture
MAC fosters a dynamic, artist-led workplace where creativity, individuality, and inclusive self-expression are central to the employee experience. The brand offers a fast-paced, collaborative environment in which beauty professionals are encouraged to build their artistry, connect authentically with diverse clients, and represent a bold global point of view.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Beauty Consultant», «Cosmetics Specialist», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.