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- Location
- San Jose California USA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $21.45–35.75/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About MAC
MAC is a pioneering professional makeup authority, renowned for its artistry, inclusivity, and influential role in shaping contemporary beauty culture. Founded in Toronto in 1984 and now part of The Estée Lauder Companies, the brand empowers employees to champion self-expression, creativity, and diversity across retail, education, product innovation, and consumer experience. As an employer, MAC offers a dynamic, fast-paced environment where artistry meets commercial excellence, encouraging talent to develop deep product expertise, client relationships, and cultural awareness. Its heritage of supporting all ages, races, and genders continues to define a workplace built on bold ideas, collaboration, and authentic individuality.
The Estée Lauder Companies seeks an inspirational Assistant Store Manager to support the Store Manager in leading and coaching a team of Sales Associates at the M·A·C counter in San Jose. This role requires proven supervisory and retail operations expertise to drive achievement of sales, customer service, and operational targets. The successful candidate will combine strong coaching abilities with a passion for prestige beauty retail and a commitment to team development, positioning this opportunity as an entry point into a progressive career with a global leader in luxury cosmetics.
Role & Responsibilities
- Coach and develop Sales Associates to achieve sales and customer service targets
- Support Store Manager in leading daily store/counter operations
- Oversee inventory management and cash reconciliation procedures
- Manage retail point-of-sale systems and associated operations
- Schedule team members and ensure adequate coverage for all shifts including evenings, weekends, and special events
- Provide inspirational, personalized customer service and model brand excellence
- Monitor team performance and provide constructive feedback to drive continuous improvement
Qualifications
- Proven retail experience, preferably within cosmetics or prestige beauty
- Previous supervisory experience with a demonstrated track record of coaching and mentoring
- Strong retail operations expertise including inventory management and cash reconciliation
- Proficiency with retail point-of-sale software
- Proficiency in Microsoft Office
- Ability to work flexible retail hours including days, nights, weekends, and special events
- Proof of right to live and work in the United States
Skills
Experience
Candidates should demonstrate proven supervisory, coaching, and retail operations skills acquired in a fast-paced retail environment. Previous experience managing cosmetics or prestige beauty retail is strongly preferred. Experience with team leadership and achievement of sales and customer service targets is essential.
Education
High school diploma or equivalent required; additional retail management certification or training is beneficial.
Workplace
The role is situated in San Jose, California, USA.
Explore jobs in California or in the USA.
Compensation
The base compensation for this position ranges from USD 21.45 to USD 35.75 per hour.
Benefits
Health insurance coverage (medical, dental, and vision), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and participation in a competitive bonus program.
Culture
MAC fosters a dynamic, artist-led workplace where creativity, individuality, and inclusive self-expression are central to the employee experience. The brand offers a fast-paced, collaborative environment in which beauty professionals are encouraged to build their artistry, connect authentically with diverse clients, and represent a bold global point of view.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Lead», «Sales Operations Supervisor», «Store Support Manager», «Retail Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.