MAC Assistant Store Manager
- Location
- PretoriaGautengSouth Africa
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Estée Lauder seeks Assistant Store Manager for MAC counter in Pretoria, South Africa. Lead team, drive sales, and manage retail operations.
Role & Responsibilities
- Support the Store Manager in leading and coaching the Sales Associates team to achieve sales, customer service, and operational targets
- Mentor and develop team members to reach their full potential through ongoing feedback and coaching
- Oversee retail operations including inventory management, stock accuracy, and cash reconciliation
- Ensure consistent delivery of inspirational, authentic, and personalized customer service aligned with brand standards
- Manage retail point-of-sale operations and troubleshoot system issues as needed
- Work retail hours including days, nights, weekends, and special events to support store operations
- Monitor sales performance and implement strategies to drive revenue and customer satisfaction metrics
Qualifications
- Proven retail experience, preferably within cosmetics or prestige beauty
- Previous supervisory or leadership experience with demonstrated success in coaching and mentoring
- Strong retail operations knowledge including inventory management and cash reconciliation
- Proficiency in retail point-of-sale (POS) software systems
- Proficiency in Microsoft Office suite
- Ability to provide inspirational, authentic, and personalized customer service
- Flexibility to work retail hours including evenings, weekends, and special events in a fast-paced environment
- Proof of right to live and work in South Africa
Skills
Experience
Proven supervisory and coaching experience gained in a fast-paced retail environment, with a track record of leading Sales Associates to achieve sales and customer service targets. Demonstrated expertise in retail operations, including inventory management and cash handling.
Workplace
The role is situated in Pretoria, Gauteng, South Africa.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Retail Manager», «Sales Manager – Cosmetics», «Store Operations Supervisor», «Retail Supervisor – Prestige Beauty», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.