MAC Assistant Store Manager
- Location
- JohannesburgGautengSouth Africa
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
MAC Assistant Store Manager role at Estée Lauder in Johannesburg. Lead sales team, manage operations, and develop talent in prestige beauty retail.
Role & Responsibilities
- Support the Store Manager in leading and coaching the sales team to achieve all sales, customer service, and operational targets
- Develop and mentor Sales Associates to reach their full potential through personalized coaching and feedback
- Manage retail operations including inventory management, stock control, and cash reconciliation
- Provide inspirational, authentic, and personalized customer service to enhance brand loyalty
- Ensure compliance with retail policies and procedures across all store operations
- Perform retail sales activities across shifts including days, nights, weekends, and special events
Qualifications
- Proven retail experience, preferably within cosmetics or prestige beauty
- Previous supervisory experience with a demonstrated track record of coaching and mentoring others
- Strong retail operations knowledge including inventory management and cash handling
- Experience with retail point-of-sale (POS) software systems
- Proficiency in Microsoft Office
- Ability to provide inspirational, authentic, and personalized customer service
- Flexibility to work retail hours including evenings, weekends, and special events
- Right to live and work in South Africa
Skills
Experience
Proven supervisory and retail operations experience gained in a fast-paced retail environment, preferably in cosmetics or prestige beauty. Track record of successfully coaching and mentoring sales associates to achieve sales and customer service targets.
Education
High school diploma or equivalent required; retail management certification or advanced education preferred.
Workplace
The successful candidate will be located in Johannesburg, Gauteng, South Africa.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Sales Manager», «Sales Supervisor», «Counter Manager», «Retail Operations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.