- Employment
- Temporary
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About MAC
MAC is a pioneering professional makeup authority, renowned for its artistry, inclusivity, and influential role in shaping contemporary beauty culture. Founded in Toronto in 1984 and now part of The Estée Lauder Companies, the brand empowers employees to champion self-expression, creativity, and diversity across retail, education, product innovation, and consumer experience. As an employer, MAC offers a dynamic, fast-paced environment where artistry meets commercial excellence, encouraging talent to develop deep product expertise, client relationships, and cultural awareness. Its heritage of supporting all ages, races, and genders continues to define a workplace built on bold ideas, collaboration, and authentic individuality.
Estée Lauder Companies seeks an inspirational Assistant Manager to support the Store Manager in leading a sales team and achieving store and counter targets. The successful candidate will coach and develop Sales Associates, manage retail operations including inventory and cash reconciliation, and deliver exceptional customer service in a fast-paced beauty retail environment. This role offers a pathway to long-term career progression within prestige beauty.
Role & Responsibilities
- Support the Store Manager in leading, coaching, and developing the Sales Associates team
- Drive achievement of sales, customer service, and operational targets
- Manage retail operations including inventory management and cash reconciliation
- Lead by example, providing inspirational and personalized customer service
- Mentor and coach team members to reach their full potential and meet performance objectives
- Oversee point-of-sale systems and transactions
- Maintain standards during days, nights, weekends, and special events
Qualifications
- Proven retail experience, preferably within cosmetics and prestige beauty
- Previous supervisory experience with a demonstrated track record of coaching and mentoring
- Proficiency with retail point-of-sale software systems
- Strong knowledge of retail operations, including inventory management and cash reconciliation
- Proficiency in Microsoft Office applications
- Ability to provide inspirational, authentic, and personalized customer service
- Proof of right to live and work in Australia
Skills
Experience
Previous supervisory experience in a fast-paced retail environment, with a proven track record of coaching and mentoring Sales Associates to achieve sales and customer service targets. Demonstrated retail operations experience including inventory management and cash reconciliation.
Workplace
The successful candidate will be located in Northland, Victoria, Australia, with easy access to Melbourne.
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Culture
MAC fosters a dynamic, artist-led workplace where creativity, individuality, and inclusive self-expression are central to the employee experience. The brand offers a fast-paced, collaborative environment in which beauty professionals are encouraged to build their artistry, connect authentically with diverse clients, and represent a bold global point of view.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Deputy Store Manager», «Assistant Store Manager», «Retail Operations Supervisor», «Assistant Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.