- Location
- New York City New York USA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $73,350–112,500/year
- Department
- Creative, Design & Styling
- Posted
- Oct 28, 2026
About MAC
MAC is a pioneering professional makeup authority, renowned for its artistry, inclusivity, and influential role in shaping contemporary beauty culture. Founded in Toronto in 1984 and now part of The Estée Lauder Companies, the brand empowers employees to champion self-expression, creativity, and diversity across retail, education, product innovation, and consumer experience. As an employer, MAC offers a dynamic, fast-paced environment where artistry meets commercial excellence, encouraging talent to develop deep product expertise, client relationships, and cultural awareness. Its heritage of supporting all ages, races, and genders continues to define a workplace built on bold ideas, collaboration, and authentic individuality.
The Assistant Manager supports MAC’s Global Creative Operations team across colour product launches and CCK/Holiday initiatives, coordinating packaging workstreams and end-to-end creative programs from briefing through asset delivery. The role partners with Creative, Marketing, Production and regional teams, manages timelines and meetings, and supports shoot preparation and post-production. Full-time regular position; base salary range is $73,350–$112,500 annually, depending on experience, skills, education and budget, with geographic variation; eligible for a performance-based bonus program.
Role & Responsibilities
- Serve as the creative point of contact for PD, PM, Packaging and GBSC teams.
- Partner with the Creative Packaging team to manage workload and timelines, including weekly status and Drew meetings.
- Attend bi-weekly PPD meetings and update agendas for bi-weekly Senior PPD meetings.
- Coordinate cross-functional requests for samples and products for shoots.
- Maintain and update the Creative status report.
- Create and maintain roadmaps for seasonal programs, track major milestones, communicate timing risks and escalate them.
- Understand the brand’s marketing calendar and brief deadlines; drive timelines with Marketing and review briefs to ensure strategy is clear and required content is included before briefing Creative teams.
- Support the Operations team with concept development and 360 ideation for secondary NPL programs, working with Creative and cross-functional teams to advance projects to shoots, with Executive Director support as needed.
- Partner with the Creative team to ensure it understands project priorities, marketing objectives and timing implications.
- Coordinate creative requests with cross-functional teams and maintain effective communication from briefing through asset delivery.
- Manage pre-production and shoot preparation with Art Production, including developing shot lists and ensuring regional and cross-functional input is captured.
- Support the Executive Director and Manager with post-production milestones, providing timelines and asset delivery information to Creative and cross-functional teams.
- Partner with Marketing and relevant cross-functional teams to drive briefing and next steps.
- Work with Production to develop or recalibrate timelines as needed and communicate updates to cross-functional teams and regional partners.
- Recommend solution-oriented next steps when assets are delayed and deadlines may be missed.
- Manage Creative and cross-functional teams’ asset deliveries.
- Create and drive agendas for creative reviews and taskforces; present program updates, timing and key milestones; encourage feedback at appropriate points, communicate potential risks and recommend solutions.
- Attend weekly Marketing/Operations status meetings to coordinate projects efficiently.
- Attend cross-functional and regional meetings and provide updates on behalf of the Creative team.
- Attend weekly hotlist and digital status meetings to review the week’s deliverables.
- Attend all regional operational meetings; each Manager owns an agenda and recap with a specific region.
- Collaborate with Marketing and cross-functional teams on program toolkits and manage the creative content required for toolkit release.
Qualifications
- At least 3 years of work-related experience; agency experience is a plus.
- Ability to work assertively and comfortably with people across a range of disciplines.
- Superior organizational and project management skills.
- Ability to work in a very fast-paced environment and deliver high-quality creative work within extremely limited timelines.
- Ability to manage, direct and inspire other team members.
- Self-motivated and resourceful, with a positive, can-do attitude.
- Excellent communication skills.
Skills
Experience
3+ years of work-related experience; agency experience is a plus.
Workplace
The role is situated in New York City, New York, USA.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 73,350 to USD 112,500 per annum.
Benefits
Eligible employees may receive medical, dental and vision insurance; wellness and family support programs; life and disability insurance; retirement savings plans; paid leave programs; education-related programs; paid holidays and vacation time. Many benefits are subsidized or fully paid by the company. The position is also eligible for a competitive bonus program, with the possibility of overachievement based on performance and company results.
Culture
MAC fosters a dynamic, artist-led workplace where creativity, individuality, and inclusive self-expression are central to the employee experience. The brand offers a fast-paced, collaborative environment in which beauty professionals are encouraged to build their artistry, connect authentically with diverse clients, and represent a bold global point of view.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Creative Operations Assistant Manager», «Assistant Manager, Creative Operations», «Global Creative Operations Coordinator», «Creative Program Operations Assistant Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.