MAC Assistant Manager
- Location
- CaliValle de CaucaColombia
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
MAC Assistant Manager role in Cali, Colombia—lead retail operations and team development at Falabella Jardin Plaza.
Role & Responsibilities
- Support the Store Manager in leading, coaching, and developing the Sales Associate team to achieve all sales and customer service targets
- Drive retail operations excellence including inventory management, cash reconciliation, and point-of-sale system administration
- Deliver inspirational, authentic, and personalized customer service while modeling best practices for the team
- Mentor and coach Sales Associates to maximize their potential and achieve performance objectives
- Ensure compliance with operational procedures and health and safety standards
- Work flexibly across retail hours including evenings, weekends, and special events
Qualifications
- Proven supervisory experience with a demonstrated track record of coaching and mentoring others to achieve sales and customer service targets
- Retail operations experience encompassing inventory management and cash reconciliation
- Previous retail experience, preferably within cosmetics or prestige beauty
- Proficiency with retail point-of-sale software systems
- Proficient in Microsoft Office
- Ability to work retail hours including days, nights, weekends, and special events in a fast-paced environment
- Right to live and work in Colombia
- Ability to provide proof of eligibility to work if invited to interview
Skills
Experience
Proven supervisory and coaching experience in fast-paced retail environments, preferably within cosmetics or prestige beauty. Demonstrated track record of leading teams and achieving sales and customer service targets.
Education
No specific formal qualifications stated; however, secondary education is assumed as standard for this retail management position.
Workplace
The role is situated in Cali, Valle de Cauca, Colombia.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Sales Operations Supervisor», «Retail Supervisor», «Store Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.