MAC Area Retail Trainer

Dubai Dubai UAE

Location
Dubai Dubai UAE
Employment
Full-Time
Seniority
Mid-Level
Posted
Sep 22, 2026

About MAC

MAC is a pioneering professional makeup authority, renowned for its artistry, inclusivity, and influential role in shaping contemporary beauty culture. Founded in Toronto in 1984 and now part of The Estée Lauder Companies, the brand empowers employees to champion self-expression, creativity, and diversity across retail, education, product innovation, and consumer experience. As an employer, MAC offers a dynamic, fast-paced environment where artistry meets commercial excellence, encouraging talent to develop deep product expertise, client relationships, and cultural awareness. Its heritage of supporting all ages, races, and genders continues to define a workplace built on bold ideas, collaboration, and authentic individuality.

M·A·C is seeking an energetic and inspiring Area Retail Trainer to drive makeup artistry, retail expertise, and people development across retail locations in the Gulf region. This highly mobile role combines makeup artistry with retail training and team coaching, requiring the successful candidate to work across multiple markets (Qatar, Kuwait, and Bahrain) to strengthen store teams' artistry, product knowledge, selling capabilities, and ability to deliver the distinctive M·A·C consumer experience.

Role & Responsibilities

  • Deliver comprehensive makeup artistry and retail training programs to store teams across assigned regional markets
  • Coach and mentor retail associates on product knowledge, selling techniques, and customer service excellence
  • Demonstrate advanced makeup application techniques and stay current with M·A·C's latest product collections and trends
  • Facilitate workshops and training sessions on artistry, brand positioning, and consumer engagement strategies
  • Conduct performance evaluations and provide constructive feedback to support team development and growth
  • Travel consistently across Qatar, Kuwait, and Bahrain to support store operations and training initiatives
  • Collaborate with regional management to identify training needs and customize development programs
  • Monitor and report on training effectiveness and retail performance metrics across territories

Qualifications

  • Minimum two years' professional experience as a Retail Manager, Regional Artist, or comparable retail training role
  • Intermediate to advanced makeup artistry skills with ability to teach and mentor others
  • Strong presentation, facilitation, and coaching capabilities
  • Fluency in both Arabic and English (spoken and written)
  • Willingness and flexibility to travel consistently between Qatar, Kuwait, and Bahrain
  • Proficiency with Microsoft Outlook, PowerPoint, Teams, and Excel
  • High emotional intelligence with strong interpersonal skills
  • Proactive, self-motivated, and highly organized work approach

Skills

Makeup artistry Retail training and development Team coaching and mentoring Customer service excellence Product knowledge management Microsoft Outlook Microsoft PowerPoint Microsoft Excel Microsoft Teams Presentation skills Facilitation skills

Experience

Minimum two years of professional experience in a retail management, regional artistry, or retail training capacity, preferably within the prestige beauty or cosmetics sector.

Education

Secondary education or equivalent; additional training or certification in makeup artistry, retail management, or professional development is preferred.

Workplace

This position is based in Dubai, Dubai, UAE.

The setting UAE

Explore jobs in the UAE.

Culture

MAC fosters a dynamic, artist-led workplace where creativity, individuality, and inclusive self-expression are central to the employee experience. The brand offers a fast-paced, collaborative environment in which beauty professionals are encouraged to build their artistry, connect authentically with diverse clients, and represent a bold global point of view.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Regional Makeup Trainer», «Retail Development Specialist», «Makeup Artist Trainer», «Field Trainer», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

MAC

MAC Area Retail Trainer

Dubai, UAE

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