LVMH Warehouse & Logistics Coordinator

About LVMH

LVMH Perfumes & Cosmetics is the beauty division of LVMH, housing a portfolio of premium perfume and cosmetics maisons renowned for creativity, craftsmanship and global distribution. As part of the LVMH group, the organisation combines luxury brand stewardship with rigorous operational standards and cross-border supply‑chain coordination across retail and wholesale channels.

Role & Responsibilities

• Supervise day‑to‑day warehouse operations performed by the external 3PL partner, including inbound, put‑away, storage, order preparation (B2B & B2C), outbound and returns.
• Ensure warehouse procedures and documentation are executed correctly and in compliance with agreed quality, productivity and service standards.
• Coordinate special handling, labelling, rework and bespoke order preparation requirements.
• Monitor and validate customer return processes and escalate operational incidents for timely resolution.
• Conduct regular performance reviews with the logistics provider, drive corrective actions and follow up on action plans.
• Lead root cause analysis for recurring issues and define preventive measures to reduce errors and improve productivity.
• Oversee inventory accuracy: plan and supervise cycle counts and physical inventories, analyse discrepancies and implement corrective actions.
• Manage procurement and control of warehouse consumables and supplier relationships.
• Identify and lead continuous improvement initiatives (layout, flows, controls, systems) together with 3PL and internal stakeholders.
• Verify allocation and validation of 3PL invoicing and ensure correct registration of services in internal systems.
• Coordinate cross‑functional interactions with Customer Service, Transport, Purchasing, Planning, Production, Quality, Finance and Commercial teams and support maintenance of operational documentation.

Qualifications

• Minimum 5 years of progressively responsible experience in warehouse operations, logistics or supply‑chain roles, including oversight of outsourced/3PL operations.
• Proven experience with inventory control, cycle counting and stock discrepancy analysis.
• Proficiency in ERP/WMS environments (experience with SAP preferred) and MS Office; familiarity with reporting tools for KPI tracking.
• Strong organisational, stakeholder management and communication skills; ability to coordinate multiple internal and external partners.
• Analytical mindset with demonstrated problem‑solving and root cause analysis capabilities.
• Experience with continuous improvement methodologies (Lean) and operational optimisation.
• Knowledge of import/export and customs requirements; familiarity with dangerous goods handling/shipping (IATA CAT1) is a plus.
• Good level of English for international coordination is desirable.

Skills

Experience

Minimum 5 years of relevant logistics/warehouse experience, including direct management or coordination of outsourced 3PL operations and inventory control in multi‑client or retail/e‑commerce environments.

Education

Bachelor's degree (or equivalent) in logistics, supply chain management, industrial engineering, business administration or a related discipline is preferred.

Workplace

Culture

LVMH Perfumes & Cosmetics operates in a fast‑paced, creative luxury environment that values individual talent and professional growth. The Iberia organisation emphasises diversity, inclusion and collaborative problem solving while maintaining high standards of operational excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.