LVMH Travel Retail Trainer
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Posted
- May 8, 2026
About LVMH
Parfums Christian Dior is the beauty division of the couture house Dior and a marquee maison within the LVMH group. The brand combines couture heritage with progressive product innovation across fragrances, makeup and skincare. As an employer it offers international career pathways within LVMH’s network, emphasis on craftsmanship, creativity and commercial excellence, and a performance-driven, collaborative environment.
Parfums Christian Dior (LVMH) seeks a Travel Retail Trainer in Shanghai to lead BC training, field coaching and new‑hire induction across Mainland China.
Role & Responsibilities
- Design and execute the annual training plan for the Travel Retail Mainland China Beauty Consultant (BC) population, aligning learning objectives with commercial priorities and sales performance data.
- Localize and adapt central training curricula and e-learning content (MyDior app) to market specificities; develop product, newness and SKU‑focused modules timed to sales cycles and activations.
- Deliver regular in‑classroom training, new‑hire inductions, professionalization programmes and specialization tracks for high‑potential BCs and field managers.
- Conduct frequent store visits and on‑counter field coaching to observe customer behaviour, verify knowledge retention post‑training, enforce D.I.O.R service and grooming standards, and drive conversion.
- Use mystery shopping, CEA programme feedback and retail KPIs to assess training impact, iterate content and jointly own BC productivity improvements with the retail team.
- Plan and manage training budgets, travel expenses and resources; forecast and coordinate uniforms, grooming supplies and training incentives for Mainland POS.
- Coordinate operational logistics: training calendar, retailer GTM slots, BC seminar arrangements, travel and event organisation (e.g., annual BA Motivation Dinner).
- Support retail operations by following up on retail tools and merchandising needs (testers, AOGs, servicing tools) to ensure readiness at counters.
Qualifications
- University degree or higher.
- Minimum 3–5 years’ relevant experience, preferably within cosmetics, beauty or fashion travel retail.
- Demonstrable leadership in a retail training or field coaching role, able to lead by example on the shopfloor.
- Strong presentation, facilitation and creative training animation skills.
- Proven project management and organisational capability with experience planning multi‑site training calendars.
- Fluency in Mandarin and English, both written and spoken.
- Willingness to travel up to 40%.
Skills
Experience
Minimum 3–5 years of relevant experience, ideally within the cosmetics or fashion industries and with prior responsibility for retail training, field coaching or learning & development in a multi‑site environment.
Education
University graduate or above.
Workplace
This position is based in Shanghai, Shanghai, China.
Culture
Parfums Christian Dior cultivates a creative, heritage‑led culture that balances couture sensibility with commercial ambition. Employees are expected to deliver exacting standards of service and product expertise while benefiting from LVMH’s global career pathways and a collaborative, high‑performance workplace.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like LVMH, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Training Specialist», «Travel Retail Learning & Development Specialist», «Beauty Trainer — Travel Retail», «Retail Coach — Cosmetics», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.