LVMH Technical Infrastructure Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- IT & Technology Systems
- Industry
- Fine Watches & Horology
- Posted
- May 9, 2026
About LVMH
LVMH Watches & Jewelry is a cluster of prestigious maisons within the LVMH group, specialising in luxury timepieces and jewellery. The organisation combines artisanal savoir‑faire with global retail and wholesale operations; its Shared Service Center model centralises support functions including IT to enable consistent, secure, and scalable services for local markets such as Japan.
LVMH Watches & Jewelry — Technical Infrastructure Manager in Tokyo. Lead infrastructure, security and store IT projects for the Japan Shared Service Center.
Role & Responsibilities
- Define, maintain and communicate a comprehensive technical roadmap for global and local infrastructure initiatives in Japan.
- Drive IT transformation projects to ensure standardisation and alignment with LVMH HQ guidelines and core operating model.
- Continuously assess and improve IT processes and end‑user experience, fostering a culture of continuous improvement.
- Oversee BUILD activities for systems and network infrastructure, including lifecycle management of servers and network components.
- Lead local store IT projects (openings, renovations, closures) in close collaboration with internal stakeholders and external partners.
- Manage vendor relationships to secure service quality, cost‑effectiveness and contractual alignment with business needs.
- Coordinate closely with IT Operations (RUN) and Business Solutions (BUILD) teams to ensure seamless service delivery to end users.
- Document and maintain local technical specifications in collaboration with HQ teams to ensure relevancy and compliance of Japan infrastructure.
Qualifications
- Minimum of 5 years’ proven experience delivering IT infrastructure projects, ideally in international or culturally diverse environments.
- Demonstrated leadership and team management capabilities with experience motivating and mentoring technical teams.
- Hands‑on technical expertise with Windows OS (workstations and servers), Workspace One, Microsoft 365 (including Exchange and Teams), and network infrastructure.
- Experience with CISCO and Meraki networking solutions and SD‑WAN implementations.
- Strong vendor management skills including contract negotiation, SLA monitoring and supplier performance management.
- Solid understanding of IT governance and security principles; experience applying group security standards.
- Fluent business‑level English and Japanese for stakeholder communication and documentation.
- Professional certifications highly valued (e.g., ITIL, PMP, CCNP, CISSP, Agile).
Skills
Experience
Minimum 5 years in IT infrastructure roles with demonstrable experience delivering infrastructure and network projects, managing vendors, and piloting store rollouts or retail IT initiatives in an international context.
Education
Bachelor’s degree in Computer Science, Information Systems, Engineering or a related technical discipline; master’s degree or equivalent professional qualifications preferred.
Workplace
This position is based in Tokyo, Tokyo, Japan.
Culture
The organisation combines a high‑performance, results‑driven environment with the refinement and attention to detail characteristic of luxury maisons. Teams operate cross‑functionally with strong collaboration between local markets and HQ, valuing craftsmanship, operational excellence and continuous learning.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like LVMH, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «IT Infrastructure Manager», «Infrastructure & Network Manager», «Technical Operations Manager», «Head of Infrastructure (Regional)», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.