LVMH Supply Chain Quality Intern

About LVMH

LVMH Moët Hennessy Louis Vuitton, the world leader in luxury, unites more than 75 distinguished Maisons across fashion and leather goods, wines and spirits, perfumes and cosmetics, watches and jewelry, and selective retailing. As an employer, the Group offers a uniquely international environment where heritage, creativity, craftsmanship, and entrepreneurial spirit meet. It cultivates exceptional talent through mobility, mentoring, and rigorous learning, while empowering teams to shape the future of desirable, sustainable luxury. LVMH seeks individuals who combine excellence with curiosity, aesthetic sensibility with business acumen, and respect for tradition with the courage to innovate.

Role & Responsibilities

• Drive process optimization in Claims Management by performing User Acceptance Testing (UAT) on newly developed online tools and enhancements
• Enhance communication and marketing of new quality management tools to internal and external stakeholders
• Support rollout of claims management tools to new sites across the Asia-Pacific region
• Provide comprehensive training to internal and external teams throughout APAC on updated quality systems and procedures
• Identify improvement areas and collaborate with the project committee to develop actionable plans to reduce claims
• Participate in evidence gathering and root cause analysis to strengthen quality processes with logistics partners and fulfil customer expectations
• Perform thorough quality analysis using data and internal auditing tools to measure the effectiveness of established quality processes
• Initiate corrective actions in response to procedural or process deficiencies
• Develop tracking tools to facilitate weekly performance reporting and monitor key performance indicators (KPIs) and action plans

Qualifications

• Commitment to a six-month internship programme
• Demonstrated analytical skills and proficiency in Microsoft Office applications
• Strong interpersonal, communication, and presentation capabilities
• Proven project management and change management skills
• Continuous improvement mindset with openness to collaborative approaches
• Customer and results-oriented work ethic
• Knowledge of SAP or warehouse management systems (WMS software) is advantageous

Skills

Experience

No formal professional experience required; this is an entry-level internship position. The ideal candidate should demonstrate foundational understanding of supply chain and quality management principles.

Education

Currently enrolled in or recently completed a bachelor's degree in Supply Chain Management, Quality Management, Operations Management, Business Administration, or a related discipline.

Workplace

Culture

LVMH fosters a culture where creativity, craftsmanship, and entrepreneurial spirit come together across an exceptional portfolio of luxury Maisons. As an employer, it offers a dynamic, international environment that values excellence, innovation, and the transmission of savoir-faire while encouraging each talent to contribute to the long-term desirability of its brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.