- Location
- Tsim Sha Tsui Kowloon Hong Kong
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 9, 2026
About LVMH
LVMH Moët Hennessy Louis Vuitton, the world leader in luxury, unites more than 75 distinguished Maisons across fashion and leather goods, wines and spirits, perfumes and cosmetics, watches and jewelry, and selective retailing. As an employer, the Group offers a uniquely international environment where heritage, creativity, craftsmanship, and entrepreneurial spirit meet. It cultivates exceptional talent through mobility, mentoring, and rigorous learning, while empowering teams to shape the future of desirable, sustainable luxury. LVMH seeks individuals who combine excellence with curiosity, aesthetic sensibility with business acumen, and respect for tradition with the courage to innovate.
Givenchy is hiring a Store Manager for a permanent, full-time, on-site role in Tsim Sha Tsui, Hong Kong. The role oversees shop operations, sales performance, team development, customer service, stock and merchandising, in-shop events, and expense controls.
Role & Responsibilities
- Manage the shop’s daily operations and maintain the brand image and highest standards of the shop environment.
- Support the Retail Manager in driving sales initiatives to help the sales team achieve objectives.
- Lead and motivate the sales team to deliver consistent, professional and responsive customer service; ensure compliance with company policies and procedures.
- Oversee shop safety, health and security rules.
- Identify sales staff potential and recommend appropriate development training; provide on-the-job training to new employees.
- Communicate and enforce HR policies at shop level.
- Conduct staff appraisals and performance reviews; coach sales staff to meet and exceed required performance standards.
- Prepare monthly staff rosters and allocate manpower to meet sales programme requirements.
- Escalate staff issues to management and handle employee grievances.
- Prepare reports on merchandising flow, customer traffic and daily sales.
- Conduct daily briefings on office information and sales performance.
- Help sales staff resolve ad hoc operational issues and handle escalated customer complaints about service and products.
- Ensure compliance with visual merchandising guidelines.
- Oversee stocktaking, stock replenishment, merchandising distribution and in-shop event support.
- Control petty cash usage and liaise with the Accounts Department regarding shop expenses.
Experience
Minimum 5 years
Workplace
The successful candidate will be located in Tsim Sha Tsui, Kowloon, Hong Kong, with easy access to Hong Kong.
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Culture
LVMH fosters a culture where creativity, craftsmanship, and entrepreneurial spirit come together across an exceptional portfolio of luxury Maisons. As an employer, it offers a dynamic, international environment that values excellence, innovation, and the transmission of savoir-faire while encouraging each talent to contribute to the long-term desirability of its brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.