LVMH Store Manager

About LVMH

LVMH Moët Hennessy Louis Vuitton, the world leader in luxury, unites more than 75 distinguished Maisons across fashion and leather goods, wines and spirits, perfumes and cosmetics, watches and jewelry, and selective retailing. As an employer, the Group offers a uniquely international environment where heritage, creativity, craftsmanship, and entrepreneurial spirit meet. It cultivates exceptional talent through mobility, mentoring, and rigorous learning, while empowering teams to shape the future of desirable, sustainable luxury. LVMH seeks individuals who combine excellence with curiosity, aesthetic sensibility with business acumen, and respect for tradition with the courage to innovate.

Role & Responsibilities

• Act as brand ambassador, instilling passion and pride for Kenzo's heritage and contemporary vision among customers and staff
• Implement and maintain all visual merchandising guidelines to elevate the store environment and customer experience
• Drive sales performance through team leadership and motivation, establishing and monitoring KPI targets
• Manage inventory levels and minimize stock loss through weekly rotative inventories and bi-annual stock takes
• Enhance client relationship strategies through utilization of client books and after-sales care programs to foster loyalty
• Conduct bi-annual performance appraisals and monthly catch-ups with team members, ensuring clear objectives and career development
• Recruit, train, and develop sales team members in alignment with HR protocols and brand standards
• Monitor market trends in UK retail and luxury goods sectors, analyzing competitor activity and proposing commercial action plans
• Ensure compliance with all company policies, UK retail legislation, health and safety requirements, and security protocols
• Build and maintain strong relationships with senior leadership, Paris headquarters, and UK HR and finance departments
• Submit weekly performance reports to relevant stakeholders and participate in regular managers' meetings to share best practices

Qualifications

• Minimum five years' experience in luxury retail management
• Minimum three years' experience managing and leading a team
• Degree-level education or above
• Excellent working knowledge of Microsoft Office and Lotus Notes
• Sound knowledge of UK retail law, security protocols, and health and safety legislation
• Proven ability to lead and manage teams effectively
• Strong commercial acumen and sales-floor focus
• Excellent communication skills, both written and verbal
• Ability to establish and manage relationships at all organizational levels

Skills

Experience

Minimum five years in luxury retail management, with at least three years in a team leadership or supervisory capacity. Demonstrated success in driving sales performance, managing multi-channel customer relationships, and implementing brand standards within a high-end retail environment.

Education

Degree level or above.

Workplace

Culture

LVMH fosters a culture where creativity, craftsmanship, and entrepreneurial spirit come together across an exceptional portfolio of luxury Maisons. As an employer, it offers a dynamic, international environment that values excellence, innovation, and the transmission of savoir-faire while encouraging each talent to contribute to the long-term desirability of its brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.